Apex Orthodontics's Online Review Report Card

Throughout my stay at Apex, the staff have been very kind. Waits are not long at all, and the facility is clean.

Great office, super friendly and welcoming! Communication is excellent. I highly recommend Apex Orthodontics.

I can't believe I waited so many years to get braces. The doctors and staff were extremely tentative and friendly. Come here if you want that perfect smile

The entire team was friendly and professional.

Love the place everyone's nice always leave happy

Coming here to Apex Orthodontics has always been a pleasure for my boys and myself. Staff at the West Covina and Whittier offices have always been so genuinely kind and truly care for your well-being. I cannot say enough about Dr. Paul Lee his caring manner and taking the time to speak with and give me “play by play” details about the process and steps taken with my sons treatment. Dr. Paul Lee is not in it for the money and works with you so you feel heard and validated! Apex was like family throughout our whole process, definitely recommending to friends and family Apex Orthodontics!!!

I took my son in for a consultation they brought him into the consult room. We spoke of prices and met the ortho doctor who right then and there took his gloved fingers to examine my son's mouth. My son was in a reg chair and saliva all over from the dentists examination . A little strange. I understand it is a small office but if you don't have an examining chair then don't allow me to make an appointment . The other issue I had was they were so concerned about when my sons last dental cleaning was (in which I couldn't remember the date) I advised them that I take my son in for normal cleanings each year but since I didn't have the exact date, we could not proceed to get braces on until I had a letter from my normal dentist stating his last cleaning . I was a little offended by the staff assuming that I don't take care of my son's dental needs. As I was leaving they then changed their mind and said we can have braces put on but by that time I decided this place was not a good fit for us ,so I then went to Gire orthodontics where I never once was asked if my sons teeth were cleaned regularly and the staff was very friendly

I love Dr. Lee and his staff!! They are always friendly and very supportive of my needs. Dr. Lee is a top-notch doctor and I so appreciate all that he is doing and has done for me.. great place that I highly recommend!!

Came here a while ago for a consultation. The staff were very welcoming for when you once step inside, however, I felt that the doctor didn't take much time into the consultation itself, especially with explaining the differences between the aligner/braces options. Instead of providing details, it was essentially what are you willing to pay (metal braces v. Clear braces v. Invisalign). I ended up getting aligners somewhere else, but would recommend the doctor to spend more time with patients during consultation...whether we feel comfortable, supported make a difference.

Love this place! I always encouraged everyone to go to the dentist until I found Tri-City Smile in Hacienda Heights. That the worst place to go. I had a terrible experience. $1,200 later, 6 months of my son going there & he still didn't get braces. Staff changed every 2 weeks & my complaints went unnoticed. I got fed up & cancelled my services there. Later I got billed for the balance, but that's another story. I was devastated because I wasted time, money & my son had no braces. A friend referred me to Apex Ortho. I was skeptical but I went for an appointment thinking they were only money hungry. Well I was wrong! My son ended up getting braces the same day & I paid in full, less than what I paid at the no-service dentist. I am so happy!!! I recommend this place to others. That by the way, a friend of mine took her son & he also got braces the same day. We are two happy mothers with this place. Thank you Alex Ortho.