Barlow Respiratory Hospital's Online Review Report Card

Excellent service! The nurses and staff were extremely helpful and nice to ALL of us. The front desk worker, Manny, was incredibly helpful and caring towards our grandfather throughout our experience there. The therapists were amazing and did everything they could to aid my grandfather back to health. It was an extremely clean facility and we could not be happier with everyone there. The nurses and CNAs were especially caring towards my grandfather. Their goal was to give him a great experience and help him become healthy again, and they did just that. Our nurse Chantel was a great nurse and we are so appreciative for all she did for him. We recommend this facility to anyone looking for a long term acute facility.

Excellent service! The nurses and staff were extremely helpful and nice to ALL of us. The front desk worker, Manny, was incredibly helpful and caring towards our grandfather throughout our experience there. The therapists were amazing and did everything they could to aid my grandfather back to health. It was an extremely clean facility and we could not be happier with everyone there. The nurses and CNAs were especially caring towards my grandfather. Their goal was to give him a great experience and help him become healthy again, and they did just that. Our nurse Chantel was a great nurse and we are so appreciative for all she did for him. We recommend this facility to anyone looking for a long term acute facility.

My dad was hospitalized for Sepsis recently at Barlow for 2 weeks.  He went in with no ability to walk, but has been discharged with the ability to walk with a cane.  His recovery was due to the loving care of the Barlow staff, who went out of their ways to make his rehabilitation process comfortable and fun-filled.  My daughter and I were so grateful one afternoon to find him watching his favorite tennis matches in the hall way!  Thank you, everyone, for your compassionate care and your professional skills to help him regain his strengths and rejuvenate his spirit to fight on.  His battle with blood cancer is not over yet, but we know he will keep fighting.  May God bless each one of your staff with special grace and strength to carry on your special mission of helping each patient to heal inside and out. God bless each of your families as well!

My dad was hospitalized for Sepsis recently at Barlow for 2 weeks.  He went in with no ability to walk, but has been discharged with the ability to walk with a cane.  His recovery was due to the loving care of the Barlow staff, who went out of their ways to make his rehabilitation process comfortable and fun-filled.  My daughter and I were so grateful one afternoon to find him watching his favorite tennis matches in the hall way!  Thank you, everyone, for your compassionate care and your professional skills to help him regain his strengths and rejuvenate his spirit to fight on.  His battle with blood cancer is not over yet, but we know he will keep fighting.  May God bless each one of your staff with special grace and strength to carry on your special mission of helping each patient to heal inside and out. God bless each of your families as well!

The nurses were so kind and attentive to my needs. So helpful and very kind and helpful. They were always asking if I needed anything else. I just loved this place. They were a perfect ten and the food was great too. They made my 2 weeks seem like a short time. I was totally impressed by how great they were. Loved it

If I could give 0 stars I would This place never answers and if they do, I get transferred to someone else and they hanging up! How do I know of my family if they don't answer and no visitor are allowed without an appointment 🤔 STRESS!!!!

If I could give 0 stars I would This place never answers and if they do, I get transferred to someone else and they hanging up! How do I know of my family if they don't answer and no visitor are allowed without an appointment 🤔 STRESS!!!!

My family selected this location after my partner was transferred over from an ICU. COVID time made this experience very difficult due to not being allowed visit my love one. Despite the uncertainty and doing our do diligence of selecting the right respiratory location, I believe we made the correct choice. He was successfully wean off the ventilator ten days after his arrival (every case is different and I was explained that when I spoke to their hospital rep-Anne). My family called the facility everyday for a whole month while my partner was in there to get updates on his health/progress. Every call was answered with empathy, respect and acknowledgement. His nurses, in particularly, Sue was amazing! She was so kind, understanding and would set up facetime calls in order to connect with my partner. There was an instance my partner was having a panic attack and Sue was kind enough to call me in order to speak with him. I was able to connect with his PT, OT and Speech all via FaceTime (due to Covid/no visitors) and they would answer my calls and if I didn't get a chance to speak with them, they would call back. Shelby (PT) was so sweet, knowledgeable and reassuring, Phyllis was also great and answered my questions in regards to how many hours of services a week/duration. Barlow also assigned us a case manager, Bethanie J., she was AMAZING!  She was very knowledgeable, helpful and resourceful, she helped set up team meetings and connected me with a Medical Rep (Mrs. Thomas- an angel sent on earth). Bethany is a true advocate and we are forever grateful for all her help and time she devoted to my partners case. Thank you to all the nurses like Juanito, Kevin, Anita, and Jake and Dr. Wu and the Infectious Disease Doctor and all the therapist and pulmonology team! This was such a critical and difficult time in my families life- so much uncertainty and stress however Barlow provided us with comfort, respect and above all care!

Yesterday I received a heart warming call from Julia the PR Director at Barlow Respiratory Hospital. Not only did she take the time to call and thank me for my commendable views on the care my brother is receiving at Barlow, she also took the time to get to know me, my brother's life as a child, his history, activities and hobbies before his unfortunate cardiac arrest that resulted in him being on a tracheal respirator. Since my brother is unable to speak, it means so much to my mother and I that the staff wants to get to know more about the man they're caring for. The correspondence with the nurses and doctors I receive on a daily bases regarding my brothers care goes beyond any hospital I've ever been involved with, including our family hospitals back east in Boston. Bethany in social services who's assistance in my helping me with my brothers hopeful future has been a blessing of guidance since this is the 1st time in my life I've had to once again be the big sister and speak in my brothers behalf in decisions to ensure further care for my brother when he leaves Barlow. The enduring experience of the doctors that did ween my brother off his tracheal respirator is the miracle my Mom and I were praying for. Though my brother still has a long road of hopeful rehabilitation ahead of him in, right now I can't be anymore grateful, blessed and forever thankful for the care he is receiving from the staff. Thank you Rob, Kevin, Andy, Helen, Dr Wu, Bethany and anyone I may have missed. Thank you to all at Barlow for all you're doing for my brother Nicholas

Thanks so much Barlow team at PIH Health Hospital Whittier.