Paul Chard's Online Review Report Card

I was so pleased he an staff made the test so pleasant no worries. I hold heartily recommend him. Bedside manner very pleasant I was nerves so he an team made me very relaxed.

Felt completely comfortable and relaxed. Everyone did a professional and excellent job.

Lets be honestno one wants to have a colonoscopy! But if you must do it, then Dr. Chard and the East Bay Endosurgery Center is the place to go. The entire processfrom making the appointment, to prep, to finishing the procedurewas easy and completely painless. The entire staff is friendly, caring and very professional. I would recommend EBEC without hesitation.

Dr. Chard and all of the staff were very caring and efficient.

In and out in 30 minutes. Dr. Chard was his usual excellent self.... Informative, knowledgeable and friendly.

Dr Chard is very patient, he listened to us and explains everything clearly. We are very happy with Dr. Chard.

Dr Chard has been very good at listening and explaining. The staff was wonderful. Very patient while being very efficient and always very pleasant.

I cannot express my gratitude to Dr. Chard and his team. I have had gastrointestinal issues since I was a kid and it has always been embarrassing and hard to face...and hard to want to get treatment or talk about to anyone. Dr. Chard is so kind and helpful and easy to talk to...you dont feel embarrassed and it is such a relief. Also, he has an absolute top notch team and you instantly feel like you are in good hands (no doubt Dr. Chard is a great doctor to work for as they all seem so happy to be there). What could be a totally depressing and terrifying experience feels safe and comforting. Thank you Dr. Chard and team!

I was very nervous about the procedure, but Dr. Chard was very friendly, matteroffact, knowledgeable, and talked me through it, explaining everything I was seeing on the monitor and what I would be feeling/experiencing as t he moved the scope around. Whereas I dreaded the procedure long before my appointment, Dr. Chard made the experience a positive one. Now that I see and understand more fully what is happening in my colon, Im much less fearful and find I have more confidence in my body.

Excellent care. I love working with the staff and Dr. Chard. Thank you,

All went well looking forward to results in the mail.

Very Happy with Dr. Chard and the staff. Very interactive and informative.

I was greeted by a friendly and helpful receptionist. Dr. Chard always is good at explaining what may be going on an answering questions in a calm and understanding way.

As an 80 year old person, I have a lot of medical experience with many doctors, and Dr. Chard is exceptional. After hearing my symptoms, he provided me with a handwritten list of procedures, as a way of diagnosing and treating my problem. I also feel that the support services of your facility were excellent, and I felt comfortable, respected, and safe. My thanks to all.

Everyone is so professional, competent, yet personable. I felt well cared for and about

The entire staff were outstanding. My intake male nurses was calm and efficient. I enjoyed my 30 second preprocedure chat with Dr. Chard and found his reassuring post procedure talk excellent. Thanks

I received an excellent service from start to finish! Everybody was respectful, friendly and very professional! Thank you for a job well done!

I am very appreciative for Dr. Chard, who has been an immense help over the past six years.

Four years ago Dr. Chard failed to tell me the results of my colonoscopy. I had to get the report to find out what the results were. Six weeks ago , due for another colonoscopy, my primary MD referred me to Dr. Stollman, in the same group as Chard. Staff refused to make an appointment becauset Chard had to give Stollman permission first. Six weeks passed before I was contacted. So Very UNPROFESSIONAL. I made other arrangements. I would never return to East Bay Center for Digestiive Health.

My experience with the Endosurgery Center was very pleasant. The staff are all friendly and pleasant.