Top Sentiments Expressed in
Top Sentiments Expressed in
Their customer service is excellent. The first time I attempted the impression, I didn't follow the instructions carefully, resulting in an unsuccessful attempt. However, they promptly shipped me a new impression kit free of charge and provided me with helpful video tutorials. This saved me a lot of time and effort. The final product I received fits my teeth very well, I am satisfied with their service and looking forward to the results.
Currently in stage 5, quite good experience. Before making a purchase, I compared the prices, and they were on the lower end of the spectrum, which made it more affordable for me. One aspect I believe they should improve upon is the inclusion of cleaning products. While they offer some teeth whitening pens and a complimentary set of retainers, it is surprising that they don't provide any cleaning products. I hope they consider adding them in the future to enhance the overall customer experience.
I highly recommend 2Usmiles for orthodontic treatment. Their impression instructions are very detailed, making it easy to follow each step accurately. The pricing is reasonable, aligners are incredibly comfortable, almost unnoticeable, and they fit perfectly onto the teeth.
This company is legit all the way. I've had nothing but super customer service/response time with my questions and the product (aligners) that arrived are pro level. I was hesitant at first, ordering from an online company, but after comparing this product and doing my research and the HUGE cost difference to "Invisalign" and others, totally worth it. I am a very satisfied customer.
I would highly recommend 2usmile if you are considering home-based aligners. Their aligners have great quality and they have exceptional customer service. Home-based aligners are really worth it, especially during the pandemic. My upper teeth are showing significant improvement (the gap is closing) and I'm only in two and half months of the treatment! Very exciting, can’t wait for the final result!
I'm very impressed with the customer service. They are caring and helpful with all my concerns. I had a problem with my aligners not fitting correctly and they fixed it for me very quickly. I never would've guessed it would be so easy to have aligners since I had used braces in the past. Thank you 2usmile!
My teeth and smile are always affecting my confidence. I am truly happy with the transformation I have gotten from 2usmile. Their staff has been a great help with any concerns I have had. There is even a student discount. Now I am two months into my treatment, and I already see a great change in my teeth. Right now I am more confident to smile! Definitely recommend to anyone!
I have compared more than five companies, and 2usmile was the winner. I think customer support is only a base thing to compare since most companies already have those. The main thing I am looking for are the price and the product, and 2usmile definitely wins that. They have great products, great prices, and at the same time a great service. I'm in the process now, and there are only positive things to say so far.
I've been considering fixing my smile for about 15 years. Now I am 45, I finally went for it! I'm so glad I have! It's been a great experience so far. I'm almost done with the whole process. 2usmile has been highly responsive and communicative. My confidence has been boosted with straight teeth. Thank you!
This was an easy process to start. From the beginning the impression kit was easy to follow. Their customer support even taught me through the whole process. Received my aligners within a month, and each stage is simple to follow. They reach out about mid way as a check in for progress. When I have an issue they would walk me through and get me back. I've already seen major progress in my smile!
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