Richard Fox's Online Review Report Card

AVOID DR. FOX When I arrived at the surgical center for hernia surgery Boulder was in Med covid transmission. Almost all medical offices and hospitals were requiring patients and staff to wear mask. None of the people in the reception area had a mask on including staff! I proceeded to ask the maskless receptionist at the surgical center if they were requiring masks in the pre-op and operating area of clients and staff and was told YES, but not in this waiting area. I had another problem during check-in. The surgical sign-off sheet said he was going to do surgery on both my left AND right side. I had a left femoral hernia caused by an accident It was not a genetic hernia. There was no need to put mesh on both sides (other than possibly for additional insurance billing). I crossed out that permission even though the office staff instructed me not to. When I discussed it again in pre-op with Dr. Fox’s, he seemed perturbed about it. I sat outside in single digit temperatures since I did not want to wait in a closed indoor environment with unmasked people. When I was taken into the pre-op area, many of patients and staff had no masks on. I asked to use the restroom before the IV was put in. It was DIRTY! I have a serious allergies to corn, peanuts and dairy (anaphylaxis) and gave both the surgical center and the surgeon information well in advance of the surgery and even confirmed with both that they had it. During my initial meeting with Dr Fox at his office to decide if I would have hernia surgery, he assured me there would be no problem with my allergy’s just to let his office and the surgical center know via the forms they asked me to fill out (of which I did). I should have taken a clue from the fact he gave me a post-op handout for hernia surgery. It gave me care for men’s genitals!. I’m a female I don’t have those body parts. After hooking me up to the IV in the pre-op area, the anesthesiologist came by to introduce himself and I talked with him about my corn allergy and that many medications have corn derivatives in them and went to confirm he had checked the med’s as I had been assured he would do. I discovered he did not have any of the forms I filled out for the surgical center (well in advance), nor from Dr. Fox that let him know about my allergies. He had not been notified of my allergy nor did he care. When I asked him to check the meds for my allergies, he told me it takes too much time to do so. I went back and forth with the anesthesiologist in conversations attempting to encourage him to check the meds for corn derivative and he kept saying no and asking if I was comfortable and will I be moving forward with surgery! I then asked the anesthesiologist what happens if I get anaphylactic shock, will he be using Epinephrine? He then proceeded to tell me he would, but he also did not know if it had corn derivatives in it and was not going to check! I was stunned. He again asked if I was comfortable going forward with surgery and I responded, no, but I know I need the surgery so I have no choice. Dr. Fox came by next. He asked if I was comfortable going forward with surgery and repeated myself. He was visibly perturbed with “me” of all things, and then said he was cancelling the surgery since he was not comfortable doing surgery on me and he clearly acted as if the problem was not him, but me! I called his office to make sure I would not be billed since Dr. Fox cancelled the surgery. I was told I would not be billed. I WAS BILLED and just found out since my insurance company paid him! I now need to contact my insurance company about it.

When I arrived at the surgical center for my scheduled hernia surgery Boulder was in Medium covid transmission and almost all medical offices and hospitals were requiring patients and staff to wear mask. None of the people in the reception area had a mask on including staff! I proceeded to ask the maskless receptionist at the surgical center if they were requiring masks in the pre-op and operating area of clients and staff and was told YES, but not in this waiting area. I had another problem during check-in. The surgical sign-off sheet said he was going to do surgery on both my left AND right side. I had a left femoral hernia caused by an accident It was not a genetic hernia. There was no need to put mesh on both sides (other than possibly for additional insurance billing). I crossed out that permission even though the office staff instructed me not to. When I discussed it again in pre-op with Dr. Fox’s, he seemed perturbed about it. I sat outside in single digit temperatures since I did not want to wait in a closed indoor environment with unmasked people. When I was taken into the pre-op area, many of patients and staff had no masks on. I asked to use the restroom before the IV was put in. It was DIRTY! I have a serious allergies to corn, peanuts and dairy (anaphylaxis) and gave both the surgical center and the surgeon information well in advance of the surgery and even confirmed with both that they had it. During my initial meeting with Dr Fox at his office to decide if I would have hernia surgery, he assured me there would be no problem with my allergy’s just to let his office and the surgical center know via the forms they asked me to fill out (of which I did). I should have taken a clue from the fact he gave me a post-op handout for hernia surgery. It gave me care for men’s genitals!. I’m a female I don’t have those body parts. After hooking me up to the IV in the pre-op area, the anesthesiologist came by to introduce himself and I talked with him about my corn allergy and that many medications have corn derivatives in them and went to confirm he had checked the med’s as I had been assured he would do. I discovered he did not have any of the forms I filled out for the surgical center (well in advance), nor from Dr. Fox that let him know about my allergies. He had not been notified of my allergy nor did he care. When I asked him to check the meds for my allergies, he told me it takes too much time to do so. I went back and forth with the anesthesiologist in conversations attempting to encourage him to check the meds for corn derivative and he kept saying no and asking if I was comfortable and will I be moving forward with surgery! I then asked the anesthesiologist what happens if I get anaphylactic shock, will he be using Epinephrine? He then proceeded to tell me he would, but he also did not know if it had corn derivatives in it and was not going to check! I was stunned. He again asked if I was comfortable going forward with surgery and I responded, no, but I know I need the surgery so I have no choice. Dr. Fox came by next. He asked if I was comfortable going forward with surgery and repeated myself. He was visibly perturbed with “me” of all things, and then said he was cancelling the surgery since he was not comfortable doing surgery on me and he clearly acted as if the problem was not him, but me! I called his office to make sure I would not be billed since Dr. Fox cancelled the surgery. I was told I would not bee billed. I WAS BILLED and just found out since my insurance company paid him! I now need to contact my insurance company about it. On a side note, weeks prior to the surgery, Dr. Fox’s. office was supposed to send a prescription for an allergen free compounded pain med for after surgery. I contacted his office multiple times to follow up since no pharmacy was calling me for pre-payment and I was told each time it was still being worked on, but not given any details. Two day’s before surgery I contac

When I arrived at the surgical center for my scheduled hernia surgery Boulder was in Medium covid transmission and almost all medical offices and hospitals were requiring patients and staff to wear mask. None of the people in the reception area had a mask on including staff! I proceeded to ask the maskless receptionist at the surgical center if they were requiring masks in the pre-op and operating area of clients and staff and was told YES, but not in this waiting area. I had another problem during check-in. The surgical sign-off sheet said he was going to do surgery on both my left AND right side. I had a left femoral hernia caused by an accident It was not a genetic hernia. There was no need to put mesh on both sides (other than possibly for additional insurance billing). I crossed out that permission even though the office staff instructed me not to. When I discussed it again in pre-op with Dr. Fox’s, he seemed perturbed about it. I sat outside in single digit temperatures since I did not want to wait in a closed indoor environment with unmasked people. When I was taken into the pre-op area, many of patients and staff had no masks on. I asked to use the restroom before the IV was put in. It was DIRTY! I have a serious allergies to corn, peanuts and dairy (anaphylaxis) and gave both the surgical center and the surgeon information well in advance of the surgery and even confirmed with both that they had it. During my initial meeting with Dr Fox at his office to decide if I would have hernia surgery, he assured me there would be no problem with my allergy’s just to let his office and the surgical center know via the forms they asked me to fill out (of which I did). I should have taken a clue from the fact he gave me a post-op handout for hernia surgery. It gave me care for men’s genitals!. I’m a female I don’t have those body parts. After hooking me up to the IV in the pre-op area, the anesthesiologist came by to introduce himself and I talked with him about my corn allergy and that many medications have corn derivatives in them and went to confirm he had checked the med’s as I had been assured he would do. I discovered he did not have any of the forms I filled out for the surgical center (well in advance), nor from Dr. Fox that let him know about my allergies. He had not been notified of my allergy nor did he care. When I asked him to check the meds for my allergies, he told me it takes too much time to do so. I went back and forth with the anesthesiologist in conversations attempting to encourage him to check the meds for corn derivative and he kept saying no and asking if I was comfortable and will I be moving forward with surgery! I then asked the anesthesiologist what happens if I get anaphylactic shock, will he be using Epinephrine? He then proceeded to tell me he would, but he also did not know if it had corn derivatives in it and was not going to check! I was stunned. He again asked if I was comfortable going forward with surgery and I responded, no, but I know I need the surgery so I have no choice. Dr. Fox came by next. He asked if I was comfortable going forward with surgery and repeated myself. He was visibly perturbed with “me” of all things, and then said he was cancelling the surgery since he was not comfortable doing surgery on me and he clearly acted as if the problem was not him, but me! I called his office to make sure I would not be billed since Dr. Fox cancelled the surgery. I was told I would not bee billed. I WAS BILLED and just found out since my insurance company paid him! I now need to contact my insurance company about it. On a side note, weeks prior to the surgery, Dr. Fox’s. office was supposed to send a prescription for an allergen free compounded pain med for after surgery. I contacted his office multiple times to follow up since no pharmacy was calling me for pre-payment and I was told each time it was still being worked on, but not given any details. Two day’s before surgery I contacted his office again and was told this time they could not find a pharmacy. There are LOTS of compounding pharmacy’s in Colorado! I told his staffer that my MD has sent many prescription to be compounded for me. She contacted my doctor and my doctor managed to get it in time for me. Just before Dr. Fox cancelled the surgery, I mentioned I had difficulty getting a prescription for corn free pain pills as he had promised. He cut me off irately before I could say much, telling me how his staff had been so responsible about it and got me some. They only finally got it because I TOLD THEM TO CALL MY MD and because they asked my MD to do it. Thankfully, the pharmacy was able to put a rush on it due to my surgical date. It was certainly not because of his staff. Based on his angry response, my guess is there is poor communication with-in his office and the staffer took credit.

When I arrived at the surgical center for my scheduled hernia surgery Boulder was in Medium covid transmission and almost all medical offices and hospitals were requiring patients and staff to wear mask. To my shock, none of the people in the reception area had a mask on including staff! As a side note, I had the same problem when I went to Dr. Fox's office to discuss the surgery even though every other doctors office I'd been in was requiring masks at the time (Nov 2022). In retrospect, my bad for trusting Dr. Fox and scheduling the surgery with him. I proceeded to ask the maskless receptionist at the surgical center if they were requiring masks in the pre-op and operating area of clients and staff and was told YES, but not in this waiting area. I had another problem during check-in. The surgical sign-off sheet said he was going to do surgery on both my left AND right side. I had a femoral hernia on my left side caused by an accident in which my left hip was dislocated and the ER decided to do a hip replacement. It was not a genetic hernia. There was no need to put mesh on both sides (other than possibly for additional insurance billing). I crossed out that permission even though the office staff instructed me not to. Besides not having a genetic disposition toward inguinal hernias, I don't want any more outside objects in my body than needed, especially mesh! When I discussed it again in pre-op with Dr. Fox's, he seemed perturbed about it. I sat outside in single digit temperatures since I did not want to wait in a closed indoor environment filled with unmasked people (they ran about an hour late) until they called me in to pre-op. When I was taken into the pre-op area, many of patients and staff had no masks on. I asked to use the restroom before the IV was put in. It was DIRTY! I have a serious allergies to corn, peanuts and dairy (anaphylaxis) and gave both the surgical center and the surgeon information well in advance of the surgery and even confirmed with both that they had it. During my initial meeting with Dr Fox at his office to decide if I would have hernia surgery, he assured me there would be no problem with my allergy's just to let his office and the surgical center know via the forms they asked me to fill out (of which I did). I should have taken a clue from the fact he gave me a post-op handout for hernia surgery that told me to wear supportive underwear to hold my "genital" in a relatively fixed position to help reduce swelling that typically returns to normal with-in 1-2 weeks. I'm a female I don't have those body parts. Dr. Brendan O'Malley was the anesthesiologist assigned to my hernia surgery. After hooking me up to the IV in the pre-op area Dr. O'Malley came by to introduce himself and I talked with him about my corn allergy and that many medications have corn derivatives in them and went to confirm he had checked the med's as I had been assured he would do. I discovered he did not have any of the forms I filled out for the surgical center (well in advance), nor from Dr. Fox that let him know about my allergies. He had not been notified of my allergy nor did he care. When I asked him to check the meds for my allergies, he told me it takes too much time to do so (on a side note, I had cataract surgery 3 weeks earlier and that anesthesiologist had no problem doing it in onsite and in real time). I went back and forth with Dr. O'Malley in conversations attempting to encourage him to check the meds for corn derivative and he kept saying no and asking if I was comfortable and will I be moving forward with surgery! After being in shock at his response and attitude I asked to speak with my friend privately for a couple minutes. I then asked Dr. O'Malley what happens if I get anaphylactic shock, will he be using Epinephrine? He then proceeded to tell me he would, but he also did not know if it had corn derivatives in it and was not going to check! I was stunned to say the least. He again asked if I was comfortable going forward with surgery and I responded, no, but I know I need the surgery so I have no choice. Dr. Fox came by next while Dr. O'Malley was there. He clearly knew there was a problem, but I don't know what Dr. O'Malley relayed to him. He asked if I was comfortable going forward with surgery and I said the same thing to him. He was visibly perturbed with "me" of all things, and then said he was cancelling the surgery since he was not comfortable doing surgery on me. It was a wise choice in retrospect on his part (possibly saved my life), after tremendous irresponsibly on the part of himself, the surgical center, and the anesthesiologist, but clearly they thought the problem was me, not them. I called his office to make sure I would not be billed since Dr. Fox cancelled the surgery. I was told I would not bee billed. I WAS BILLED and just found out since my insurance company paid him! I now need to contact my insurance company

My surgery experience with Dr. Fox was excellent. He spent a lot of time explaining my surgery and was compassionate and personable. I appreciated his knowledge and expertise. I highly recommend him.

I’ve never met a more caring, competent, and dedicated doctor in my life. I’m honestly at a loss for words…you don’t find physicians, nevertheless, surgeons who dedicate so much care and time to their patients. I will be forever grateful!

First impression, Dr. Fox and his Assistant were energetic, pleasant, not "in a rush", and allowed me to explain my situation fully, then having an ultrasound, and evaluation. No pressure and they allowed me time to think and make an appointment for the surgery. Altogether, just great. I have a surgical appointment in the next month or 2 and I'll write an edited (or a new) review.

Excellent. I saw him for evaluation for surgery on hernia. He was kind with great bedside manner If I do have surgery, I will have him perform it as I have trust in his skills

Dr. Fox and his staff provide the experience you would hope and expect in any medical setting. I had a positive experience at each step, I was confident in the instruction and guidance I was given, and they have lived up to each expectation that I, and my family members, had. Top notch experience.

He didn't take adequate care of me post surgery.