Legend Of Broomfield's Online Review Report Card
Legend Of Broomfield
3.8
Average Star Rating
74
Total Reviews
15
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Legend of Broomfield received 73.0% positive feedback, with patients praising the staff's friendliness, compassion, and the beautiful facility. However, 27.0% of the feedback was negative, primarily citing rude staff, poor care management, and billing issues. Overall, the practice is valued for its caring atmosphere but could improve management and service quality.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Legend Of Broomfield's Reviews
My mom lived at the Legend of Broomfield for over 3 years. While I know I'm missing many other caregivers and behind the scenes people who worked there I'd like to call out a few that are true everyday heroes! These people are dedicated, caring, professionals who I don't think get enough credit for the important work they do or how much positive impact they have on the people they care for. Maria, Angela, Susie, Carol - caregivers, Donna - activities coordinator, Natascha - front office, Loraine - cleaning, Josh - maintenance, Ericka - regional director.
My mother in law has been at Legend of Broomfield for a little over a year. The facility is beautiful. Erika and all the staff are wonderful. Everyone ensures that the residents are well taken care of.
The dinner was very good and the servers and staff were phenomenal with the residents! Great event, organized well and catered to the family and residents!
The Thanksgiving dinner was excellent!
As a family member not directly involved with the moving off my grandma coming in later to visit I’ve never seen her so happy in an environment and so comfortable in her space.
This is the best place I have ever sent my grandparents. As a young child legend of Broomfield went above and beyond taking care of my grandparents especially the residence director Ericka Devos creating a warm and welcoming community for my grandparents.
I worked with a referral service to get my family member into this facility. Everything looked great and we were excited for the move in. Legend required a $3,000 deposit to hold the room until the nurse did an assessment for level-of-care. I thought that Legend would "hold" the check, as I figured they would wait until my family member was actually accepted into the facility. For various medical reasons, our application was rejected. When I asked to get the deposit check back (only 48 hours after our initial tour), they told me we would get a refund in the mail up to 6 weeks later! Our referral service caseworker was shocked too. There is no reason why Legend should immediately cash the deposit check BEFORE even accepting a new resident! Luckily, we found another ALF nearby that turned out to be a much better fit.
Legend of Broomfield is a truly exceptional place! We are not ready to move dad quite yet but when we are ready, our mind is made up. The staff is compassionate, patient, and always willing to go the extra mile to make sure residents are well cared for and comfortable. The facility itself is stunning—clean, bright, and designed to feel like home. The sense of community here is incredible. It's obvious staff treat every resident with dignity and respect, and it really shows. Knowing our dad will be surrounded by such kindness and professionalism gives us so much peace of mind.
Joanne and her team at the Legend are simply fantastic! They are professional, friendly, and compassionate people to take caring for Senior's very seriously. Highly Recommend them!
I have worked here for almost a year and the staff is amazing. They truly do care about what they do and who they serve. As the sales director it is important for me to feel that I would put a family member here if I want to sell someone on this place. I would put anyone in my family here. They really do work hard and it shows from the lobby back to the kitchen, the activities are fun, food is good and residents are happy. Check it out
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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