Centennial Internal Medicine's Online Review Report Card

Great hospital, great staff. My wife was in and out of surgery in no time. They have a great all that tracks the patient to keep family advised of where they are at. You are sent text messages every half hour or so with status, ie still in surgery, now in recovery etc. Dr Faulkner and the staff here are amazing.

I wanted to share a concerning experience we had at Centennial Hospital Emergency Room (14200 E Arapahoe Rd) last summer. Our daughter was experiencing a high fever and severe pain following a wisdom teeth surgery, so we rushed her to the ER on a late Friday evening. After a two-hour visit, we received painkillers and antibiotics, but were shocked to receive a bill totaling $25,000. Despite having health insurance, they are unwilling to cover the cost. This situation feels completely unjustified and frankly, outrageous

The signage to the bathrooms point you in wrong directions and ways to the restroom ate not clear. Many people with medical issues need quick access to restrooms. My mother ended up having an asthma attack trying to find a restroom because their sign pointed right instead of left. Then they only have one stall for each gender. Not only horrible customer service but horrible human service. I'd give them negative 5 stars if I could.

I came in by ambulance due to extreme sharp lower back pain that caused me to not be able to walk. doctor christopher tems did absolutely ZERO testing. no CT scan, no MRI. he said he wasn't able to by law to give me an MRI unless he suspected a spinal compression and he knew for certain it wasn't. he discharged me a couple hours later with me still not being able to walk. my mom had to get a wheelchair and wheel me out. i went to an urgent care the next day because the pain wasn't getting any better after the meds he prescribed me. they were able to refer me to an outpatient MRI so i can see what's going on in my back. the urgent care was shocked that christopher tems didn't run any tests on me. not professional what so ever. i will always give this hospital a bad review because of this experience.

I was in the ER twice this week. I have had a horrible cough and a fever. I had a negative covid test prior to coming in. When I went in they tested me for covid again and diagnosed me with bronchitis that could be due to the possible covid virus. They wrote me a few scripts for medications, took an X-ray of my chest and gave me fluids. I was surprised that there was little done to relieve my horrible cough, such as being put on a nebulizer. The dr was also not the friendliest. As a few days went on and taking the medication nothing seemed to be helping. My second covid test came back negative. I had to go back two days later in worse condition. They tested me for covid AGAIN and finally decided to help my cough by putting me on a nebulizer and I had to get a CT Scan. The covid test came back negative but I was positive for the flu. Why the hell would I not be tested for that when I first came in? Everyone is so obsessed with covid that they are forgetting every other virus out there. They were convinced that all of my negative tests were all false when really it was the flu. They told me the medication I was taking for four days was a waste and was not even helping me. So I wasted my money on those meds and now I am going to have an OUTSTANDING bill because I had to go back due to the drs who are convinced that EVERYTHING is covid related when ITS NOT. I get that covid is an issue, but you people are misdiagnosing and getting lost in the world of covid, which can cause even more damage to sick people. Test for other viruses that aren't JUST covid. Just because a test is negative DOES NOT MEAN IT IS FALSE. On top of all of this, the dr. Katie Harrer is extremely rude and unapproachable. She made me feel like I was a burden. That is a whole other story that I will save for the Patient Advocate Center. I will go to Sky Ridge the next time I need help.

Today, I received a knee replacement at Centennial Hospital. Originally the surgery was scheduled for 11 o'clock in the morning and I was to be there at 5:30 for all the necessary prep work. Arriving on time I was registered and settled into preop by 6 o'clock. A few short interviews with anesthesiologists and doctors and nurses went about 45 minutes. Feeling comfortable with the staff and care team I sat back in my orange gown, well the anesthesiologist doctor gave me an injection which I figure is equivalent to David Copperfield hypnotizing me. The next thing I remember is I am in recovery and the job is done. I was ushered in my gurney to a room on the second floor where my nurse, Lyndsay greeted me and saw to it that my stay was going to be as informative and pain-free as possible. *** Lyndsay should be cloned! Several people are part of my care team, which also includes the cafeteria and they're great meals. Yes Hopital food is good here. I certainly want to recognize Lyndsay's due diligence in helping me understand the things that I need for a speedy recovery as well as attending to this patient's whiny attitude. Friendly, extremely professional, knowledgeable, prompt on the call button and able to get answers to questions (which perplex a person with a new knee...), I'm sure are qualities that every nurse is supposed to have, but this one has 20 fold! I want to publicly give a Nurses Award and a great thank you to Lyndsay, for helping me in the beginning of my recovery and my new knee which of course is life-changing. Others that were part of the team that are bringing me to good health are, of course Lyndsay, Derick, Melanie, Steph, Belinda, and Doctors Stull & DelaGarza. Thank You for the beginning of a new opportunity of mobilization. ( I may have been a little high when I wrote this while killing a lot of pain, but I meant each word ) lol

Having a loved one go through surgery is tough, but this Hospital makes it much less so. Friendly staff, super clean facilities and up-to-the-minute info on the patient. Great job! Thank you

We stopped in during June of 2021 for some stitches for my son; let me say I very much liked the attending physician. The front office checked us in, took our insurance card, took care of my son, then we waited. They had a new system using a surface or iPad type produce for check out. We waited probably 2 hours for the system to check us out. It never atually checked us out so the medical center sent us home. I called the next day to make sure we had been checked out properly and they had all the necessary information; I was assured everything was fine. We had met our deductable so we did not pay for services. I just recieved a letter from a collection agency. I never received a bill from the seperate doctor's office. Upon calling the doctor's office they informed me when the hospital checked us in, they did not add in the complete address, misspelled the street name and failed to include our insurance inforamtion. So, we never recieved the bill from the seperate doctor's office thus we never paid (should have been covered by insurance anyway) and now the doctor's office is pulling our account from collections. I have to call back in 2 weeks to see where we are in the process. This continues to be a time consuming frustration that never should have happened! ARG!!!

I have never experienced such kind and compassionate care at an ER. Unfortunately, I found myself here twice while visiting my daughter and her family. Both incidents were 5 stars and I would give more stars if it were possible. From the moment I arrived at reception both times to the end, I was treated with caring respect. Dr. Mark Joseph Hinton, the nurses and technician, Zach Metallo, could not do enough to help my situation. I couldn't have asked for more of ANYTHING. They were right there for me. My Uber driver recommended this ER and dropped me here when he picked me up and heard of my harrowing experience at Rocky Mountain Urgent Care.

I came in with a tooth ache , & my nurses & doctors were very helpful, professional, & cool. Thx guys , for your service to the community