Childrens Colorado Orthopedic Care Centennial's Online Review Report Card

Positive medical care and support. Thank you!!!

Doctor Gurule was extremely nice. He spent lots of time with my Son!

The staff was not only exceptionally knowledgeable but also friendly, engaging, kind and understanding. They were quick to diagnose the actual problem after being misdiagnosed at another center. Both myself and my daughter had an amazing experience and I highly recommend this practice!

Exceptional care and customer service. Our 2 y/o broke his wrist and the staff did everything they could to make he and I comfortable during the treatment appointments. The doctor chose a brace that healed the bone and was very easy to use with a two year old. As always, Childrens Hospital and affiliates is highly recommended.

Doctor ordered an XRay for a suspected MCL/meniscus injury. Should have been an MRI. Because of this issue PT / recovery delayed several weeks.

The highest quality healthcare we’ve ever experienced! Very thorough testing, data collection, and examination to determine my daughters diagnosis. Followed by a we’ll planned treatment plan, physical therapy, and support to accelerate and improve recovery. Dr. Julie Wilson, Fellow Ruikang Liu, MD and numerous sports trainers and nurses are an amazing group of medical professionals!

To add to my posting below, I have moved from 2 stars to 1 star. Why? I received another bill for this visit from CU Medicine for an additional $396 for Doctor Sweeney charges ($304.00) and a Doctor Mong, whom we never met ($92.00). Doctor charges on top of facility charges on top of visit on top of radiology charges. This is nuts. It is not the insurance fault. 15 minute doctors visit and an xray shouldn't cost $1289.80. I am so tired of the figure pointing about medical costs. The provider, in this case the doctors and this CU Med Center, think it is RIGHT to charge me or anyone this amount is nuts. Staff was friendly and so was Dr. Sweeney. My son clearly had a muscle strain in his back and we shared what the Physical Therapist had diagnosed and the treatment plan. Dr Sweeney still wanted a X-Ray, which seemed odd to me but she is the doctor. Nothing found on the X-Ray. When I got the bill I understood why the X-Ray. They charged over $750 for it and my insurance covered $250. Almost $900 for the 15 minute visit to find out we should follow the PT instructions. According to Aetna website, X-Rays for back range from $51 to $450. That is a huge range but no one is listed above $500. We will not be coming back with the exorbitant pricing. Wow.

I don’t normally post about my experiences, but when I saw the low number of stars I felt obligated to share my very positive experiences. I have been to this office several times with two of my children. We have seen Dr Dahab and Dr Wilson. They are truly fantastic and are great with sports injuries. We have had casts, a boot and X-rays done at this facility. The doctors and physical therapists (who you see before the doctor) are all exceptional. I seriously don’t understand any of the negative reviews. The only issue I have ever had is waiting on the Children’s Hospital main ortho line to schedule and appointment - that’s 45 minutes of my life I’ll never get back! Make sure to get the direct phone number for this location to make it easier to schedule your appointments!

I would not go back to this place. The lady behind the front desk, Doctor and her assistant were all wonderful and pleasant to work with - however, the male nurse, Larry who set us up in our room and put the casts on my son is another story. He was rude, acted strange, made weird statements and apparently is quite skilled in putting casts on but is unable to answer a single question about casts. When we walked into the room, I was unsure of where he wanted us to sit so I looked back at him to ask and then noticed he was standing out in the hallway and not entering the room-I asked him if everything was okay? He’s responds “I am waiting for you to sit down”. We sit down in the chairs and he then looks me in the eye and slowly says “ma’am, I am not going to hurt your child”. (I’m like okay, I hope not..??) Seriously?? Doctor comes in and she was amazing. She took the time to explain the x-rays, throughly discussed what our options were and addressed any concerns I had. We decided cast on one side, brace for the other and she informs me Larry will come back to put the cast & brace on and go through all the information I needed to know about each one. During the whole time the Doctor was with us I was up on the table with my son (I did attempt to move to my chair when she entered the room but she insisted I stay if I wanted to, so I did). Doctor leaves and Larry walks back in as I am stepping down to move to the chair and immediately says I need to go sit down in my chair because I’ll upset my son during the procedure and he’s been doing this for 37 plus years so he knows what he’s doing. At this point I’m already sitting in my chair, I just say okay and right now all I care about is getting the cast put on my son, learn what I needed to know and get out of there. This is my first experience dealing with broken bones/casts. I will say I am pleased with how he put the cast on and how it turned out. I thought he did somewhat of an okay job with how he interacted with my son. It’s apparent he doesn’t quite possess the personality you’d think one would have with a career involving the care of young children. I can deal with him being weird, rude and what not but I draw the line at his unwillingness to answer any of my questions appropriately. Every question I asked about the cast or brace his answer was to “read the brochure”. Finally after several attempts to obtain information only to be told- “ma’am, read the brochure”, I gave up. He did not answer ANY QUESTIONS! What baffles me is his response to all of my questions was to read the brochure- and the brochure only had information about the brace? In all my years of dealing with doctors and nurses - I honestly cannot think of another situation where I had a medical professional unable or refuse to answer questions. He was able to properly put the cast & brace on and has been apparently doing this for 37 years ... so I think it’s fair to say he is quite knowledgeable and could’ve answered my questions and yet he chose not to.

We've unfortunately had to visit this office multiple times for my son. We have rarely had to wait more than 5 minutes. Every staff member we've dealt with here has been kind and respectful. They treat both of my children like they're the only kids they've seen in months. Ms. Barbara at the front desk is a total gem, along with the sweet radiology tech. We absolutely adore Dr. Wilson. You can't go wrong with her, if you find yourself in need of a pediatric orthopedic. I'd highly recommend this office!