Mentally Strong's Online Review Report Card
Mentally Strong
4.3
Average Star Rating
381
Total Reviews
58
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Mentally Strong received 80.1% positive feedback, with patients praising the caring staff, supportive environment, and quick response time. However, 19.9% of the feedback was negative, primarily citing long wait times, inconsistent care, and communication issues. Overall, the practice is valued for its compassionate approach yet could improve time management and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Mentally Strong's Reviews
Gicelle is on it. You need an appt or anything. She's got you. I'm thankful..... Susann Kyle
I was seeing Desiree for my psych care and she was great, but I think she switched to a different office a few months into my care, and I’ve had a horrible time since. I’ve never seen the same provider twice, they all ask me the same questions that are already answered in my file and I have to go over my entire medical history in every appointment. Each time they tell me the last doctor was incorrect and I need to do something different than what was told to me before, and it repeats every appointment. I was started on a new medicine that was terrible and left me itchy and upset all the time. The last appointment I had, the provider was 30 minutes late and I had to be switched to yet another new person, and they were kind of condescending and told me there was no medication that could help me and told me multiple times that I needed therapy (I already have a therapist, I told them twice and it’s listed in my file). I will not ever be coming back for psychiatric care to this place.
Giselle helped me extremely quickly. Responding to my text about my appointment and setting me straight. Treated me like a valuable member of their program. Thanks Giselle!
Best place for mental health. The staff treats you like family
Gicelle was helpful and got back to me quickly to resolve my issue. Jessie and Hayley are my other caregivers and they are fantastic!
Quick response when rescheduling an appt.
Reasonably prompt and efficient operation. Always trying to figure out how to help the patient.
Reg was so kind and helpful. i love that i can text them with questions.
This place highkey saved my life.
in the last few years they have stopped listening to my needs and telling me what they are. They dont listen about my med's they dont listen about the appointments. I really liked this place at first, but the last few years they will lie and waste your time and it was never like that 5 years ago when i started coming here. stay away from this place.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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