Top Sentiments Expressed in
Top Sentiments Expressed in
Carmela & Kristen made this rapid Covid test easy & painless. They were sincere, efficient, and very professional. I was in and out of there within 10 minutes. Give them a raise to go along with their free lunch! :)
Super easy and convenient. Carmela helped me figure out all my insurance questions and Kristin was kind and patient in administering the test!
I got a covid test done today and had a super positive experience with Kristen and Carmela. The whole set up was very organized and efficient and both Kristen and Carmela were friendly and helpful.
Kristen and Carmela were both terrific. Carmela had to spend some effort working with my insurance, but was able to get it done quickly. Kristen was so friendly and efficient. I would definitely use AFC again!
AFC was quick and professional administering my covid test. They made the whole thing painless. Sam and Alex were very kind and really helped the whole thing go smoothly! My thanks to all the nice staff here!
HIGHLY RECOMMENDED!!! Needed a rapid Covid 19 test and my primary care provider said they could get to me "in a few days" and "needed to do an exam first". Google reviews pointed me to AFC where I could book a same-day appointment, get a rapid test in less than an hour, did not need to examine me before getting a simple test, and they took my insurance so no out of pocket costs. Booked everything online ahead of time (insurance and all), rolled up, signed one document, got tested in my car a few minutes later, and they called me with results in 30 minutes. Everything you'd hope for in a good client-focused business. Thanks Carmela and Alex for great service!
Carmela and Alex were very prompt and efficient. I appreciate their service and care they are providing in protecting our community. Thank you!
I have been Covid tested a few times at AFC Urgent Care, and have been very grateful for their well organized system and very friendly customer care. They always make the process as easy as possible, and not frightening at all! This last time Alex and Sam helped me, and they were awesome. I’ve been to AFC for other issues as well in the past and have always had a great experience. Highly recommend.
Unsatisfactory. Even with insurance they take credit card and won’t test you without it. They called :30 after test and left a voicemail to call back a number that no one answered and disconnected. Finally after several calls got someone to answer to give me my results. She said the provider will call me with the results. 2 days later no one has called me with results. Still no results. Failed.
Carmela and Kristen were so helpful. They worked efficiently and let me know what was going on every step of the way. They were also super kind and answered all of my many questions. I appreciate them and their help so much!
Alex did a wonderful, quick test and gave me a breakdown of everything that would be done in advance. Thanks
Another day, another COVID test. Thats what they say, right? I was specifically looking for a rapid saliva test that my toddler could do and landed at this AFC Urgent Care after a web search. Unfortunately, they didnt actually have them at this location and we both ended up with a nasal swab. That being said, this one didnt have to go as far up as some of the other tests Ive gotten. It was easy to make a same day appointment online and I also did the preappointment paperwork prior to our arrival. I texted that we were there and after a little bit of a wait, we were tested from our car. It was quick and they were great with my daughter. We received our results within 30 minutes and we were both negative. The person who called was thorough in asking more about our symptoms and letting me know when itd be a good idea to take my daughter in for more care. It was much appreciated! Overall, Id recommend this spot for a rapid COVID test. That being said, Im hoping I dont have too many more in my future!
Easy and efficient! Bianca and Brian both, ensured for safe, reliable and thorough rapid testing at this Urgent-Care site. Highly recommend!
Carmela and Alex were very kind and professional. The 2 times we have come to the AFC urgent the staff have been excellent.
I had a great experience today with Bianca and Brian, they are doing great job!!
Fast and easy thank you!
Kristin and Alex were kind, efficient and professional. I did not feel rushed or overlooked, even with the high volume of people waiting for their turn. They were very courteous and made the whole experience a breeze!
My experience at AFC Urgent Care was extremely positive. Kristin and Alex were so attentive and caring. After hearing my symptoms, they offered me a flu test and a Covid test, listened to me and helped me out a lot!
Kristin and Alex we’re both great. They were very helpful and made sure I had all the information I needed.
We are so thankful for the staff at the University Hills urgent care! They helped us at a very stressful time. They were calm , professional and so kind. THANK YOU Brian, Janet, Bianca and Samantha!
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