Behavioral Health Solutions Center's Online Review Report Card

How dare you have the audacity to call yourselves a behavioral health center when you release people who are willing to harm themselves or other people after barely helping them? I've had two people, one professional and one personal, get discharged in less than 12 hours after being either a danger to themselves, others, or both. How dare you? I would give less than zero stars if I could.

The first safe place I could find in Denver after being assaulted, stalked, and harassed. The staff here is extremely delightful and compassionate and caring. Tamika, Abby, Cassie, and Eshay are exceptionally steadfast and highspeed. Highly recommended.

I went to the methadone clinic and this was a complete waste of 7 weeks. This is a terrible place, please don't waste your time here. They won't help you and for them being in this business 20 years they don't know anything and are absolutely the worst place y oh could go

Anyone who knows me knows how seriously I take my mental health. Well, this particular publicly funded behavioral health center seems to think it is all a joke. They herd you around like cattle, once you *actually* make it into the system, and you are not treated valuably, or like your mental state is precious. These people literally do not care. To begin, the quality of care they provide here is atrocious. The providers pass you around; regardless of how many times they've seen you, they don't remember your name or literally anything about your file; and they're just generally not all that knowledgeable, compassionate, or empathetic. Their policy is, they will cancel your appointment if you are 15 minutes late. Even if you called to let them know. Even if you have extenuating circumstances. This is what happened to me the first time: I knew that I would be a little late, so I called ahead to let them know. They said ok, see you when you get here. I get in, less than 10 minutes after my appointment time, and they turned me away. I had driven over 30 minutes to get to this appointment, and they turn me away even after telling me that it was ok to still come, and even though I was still within the allowed timeframe. The receptionist said that she had no choice because Dr. Dafler told her that I was too late, and that it was too bad *shrugs* Fast forward to today, it happens again. The exact same scenario. This time, I told them to f*** off. I had called several different numbers and had been transferred to so many of the wrong people in the 16 minutes that I spent on the phone trying to let them know that I would be a few minutes late. I get there, and this time I am checked in. I go upstairs and wait and wait and wait. No one comes. I finally go speak to the receptionist to see what was going on, and she relayed to me that, once again, Dr. Dafler was refusing to see me. Even though, AGAIN, I was under the allotted time detailed in the policy. And had sat 15 minutes to wait for her while she voluntarily ignored me. Is that how a medical professional should act..? Especially one that's entrusted with ensuring the mental stability of the public..? Today was my last day attempting to see Dr. Dafler. She did not care that I was in a mental state of unrest, and was on the verge of having a mental medical emergency. I literally heard her say it on the phone to the receptionist. I do not EVER want to see her again. I filed a motion IMMEDIATELY to be removed from her care. She is a callous, cold-hearted person, and is most definitely better suited for private care (or, preferably, none at all). Zero stars.