Cherry Creek Family Practice: Neighbor Joan Md's Online Review Report Card

I am a patient of Dr Flory Kreutter for over 40 years -- she is caring compassionate sincere knowledgeable

I had a great experience and appointment with Dr Paranjape and the nurse Jana is amazing. She went above and beyond for me. I can't thank her enough.

absolutely awful customer service. showed up within their grace period for an appointment, but they were assisting another patient when I walked in. by the time they were able to help me the time was passed the grace period and they tried telling me I'd have to reschedule even though they could see id been standing there waiting for 10 min. absolutely avoid this place.

Dr Kruetter is the best physician I've had since my pediatrician! She is very compassionate and really takes the time to listen to you and all your concerns, makes the effort to establish a connection with you where you feel comfortable with her. She really cares about her patients and is super thorough! I definitely recommend!

I came down with Covid and called Cherry Creek family practice to get some help with what to do. Even though it was during office hours I could only talk to the answering service. They took down my information and said it would be given to the doctor and someone would call me back. Still waiting after two days. Ever since Centura took over this practice has gone downhill. The best part of this practice was Dr. Kreutter. She should leave the mess and start a new practice.

After being a patient for over 3 years, the Only reason I'm leaving the one star review is because TIA the receptionist is beyond rude. I had to ring the bell FOUR times to even be greeted and checked in. (Meanwhile I hear her in the back laughing hmm wonder who with? Lol). Once she comes to the front to check me in she is extremely RUDE while taking my information as if I'm an inconvenience to her day. Like isn't this your job? Did you not sign up for this?? I didn't make you apply to work here so I'm not sure why I'm being treated like shit at my doctors appointment. You work at a DOCTORS office where people obviously don't feel good. So who pissed in your Cheerios this morning Tia. Customer service is completely dead these days and "Tia" is proof of that. She needs more home training from her mom and more professional training from her job. lol Dr. Kreutter is the only reason this place is still running. Also my Doctor today Dr. Darren Roth... hmm what's going on with you and Tia that you want to come in to MY appointment when I expressed to you the front desk was rude to me and you tell me "I was late and coming in like a raging Bull ringing the bell a million times" defending that unprofessional HOE. When I was ON TIME just waiting to be greeted after 8 minutes while y'all are back there laughing and joking. No wonder I had to ring the bell so many times. Are y'all having something going on in the bed room cause I heard y'all laughing in the back before my appointment which is why I had to ring the bell so many times and you want to get mad because y'all fucking around in the back. Ha! That bitch is ugly. So in conclusion I Will NOT be back. And my doctor was either drunk or off the pills today because I Dont Know wtf that doctors appointment was today.

I have been a client of this clinic for the last 5 years and the last 2 years I have had trouble with Dr. Kylie May, PA-C. She discriminates my option of not answering personal question, simple as travel destination. I understand it seems to be simple questions for her; however, I have the right to choose not to answer about my sex life or destination and as a doctor, I expect her to respect my personal choices and move on with examine myself. For the last year we had a disagreement and I decided to overcome and come back this year since she already have my medical records. Surprisingly, besides of still requiring mask in her office, she refuse to attend me because I did not want to answer where I traveled too one month ago. For the last yeas, her work was okay, never went deep into annuals. My periods have been irregulars for years and she refuse to send me to a endocrino to check it further. Seems that she wants to 'treat' conditions once one is falling of a precipice. I would not suggest her (miss) care for anyone. Go find a doctor who is committed to Hippocrates Oath, who is passionate to the profession and will see and treat anyone regardless their sexual life, travel, vaccination, color, race or any other characteristics of a human being. Find a doctor that respects your choice and is willing to give nothing less than their compassion and best service and medical ethics.

BEWARE - THEY WILL NOT PRESCRIBE YOU THE MEDS YOU MAY REALLY NEED. EVEN IF YOU SHOW THEM YOUR CURRENT PRESCRIPTION THEY WON'T REFILL IT!! Dr. Darren Roth (Although calling him a doctor does the entire medical doctor community a disservice) refused to listen to my issues regarding my medications. I clearly told him what medications worked and which ones didn't and he refused to work with me on a solution. Just another doctor with an ego thinking he's above all others. Go elsewhere if you want a doctor with a little compassion. Would give this -1,000,000,000 stars if I could. Anything associated with Centura is bad. Im not from California, not sure why it says that...

This is the worst care I've ever experienced. The physician and her PA Kylie are not only rude but unhelpful. I've never left a yelp review but I had to warn others!! This practice has forever changed how I look at my Healthcare because I dreaded even calling when I was sick to make an appointment. I couldn't change to a different provider quick enough. Please take care of yourself and do not come to this practice!!!!!

Definitely avoid at all costs if the only doctor you can see is Kylie May. I tried this office due to the convenient location from my home for my yearly physical and blood work as my previous doctor was no longer practicing after having a baby. I caught the negative vibe as soon as Dr. Kylie May walked into the room and thought maybe she was just having a really bad day. I have never had an experience with a professional that was so rude and condescending before but after reading reviews online following my appointment, i realized that i wasn't the only one to have this experience. She also spoke so loudly that I swear the entire building heard all of the medical questions she asked me. if it weren't for wanting to get my yearly blood work and physical out of the way for the year, I would have just walked out of the appointment. I needed to have my TDAP updated this year and they were out of the vaccine. they were to call in a week or so when they were restocked so I could stop by, but over 2 months later I still have yet to get a call. I also called to inquire about my blood work results and was told I could download them from a website and that Kylie would be calling to discuss the results in a day or two. It has again been over 2 months and I'm still waiting on that call. I have now returned to a new doctor at the previous practice, even though farther from my house, and have reviewed my blood work and gotten my TDAP updated through them.