Colorado Permanente Medical Group's Online Review Report Card

not very accommodating to a 12 year member, service is pretty average, don't trust what the doctors tell you about sports physicals either, cost my son a football game and i'll never forgot that. Will be shopping around for something different and perfecting timing as open enrollment has just started.

11/13/21-Still fighting with Kaiser over this. They are not offering any type of covid treatments. They keep saying that I have to seek treatment elsewhere and then they give you bad links to try and find a place to get you the help you need. This time I spoke to an Amy and she said even though the FDA has given emergency approval for several different types of treatment that Kaiser does not see them as approved.Has a long term member of Kaiser and the family member of past Kaiser members I can say that not only this location, but Kaiser in general does not care about their customers and does not do what it can from them on even the most basic levels. At present I will admit that I have COVID and Kaiser has told me that they are not offering any type of treatment for people with COVID. I would have to go out of network to try and seek the treatment I need. I also have other underlying conditions that they are also sweeping under the rug by not directly offering any type of treatment. Kaiser has had over a year to try to start coming up with treatment options like everyone else, but they are behind on their medical offerings. I'm stuck with Kaiser since it is the cheapest option that the state offers to its employees. This is also a request to the state of Colorado to drop Kaiser from your offerings since they will not offer even the most basic of medical treatment to people who need it. To all who read this please do not pick Kaiser if you have the choice and help me spread this on the internet in the hopes that Kaiser may start to take covid seriously.

My experiences since becoming a Kaiser patient have all been very good or excellent. I am very happy with my providers as well as with the web site.

It has always been a good place to visit for all your health needs

I’ve been with Kaiser for a number of years. Continued when I had to choose a Medicare provider. I’m now going on my third year an cannot imagine using a different plan.

The nurse was very nice and made me feel comfortable with the music playing. It made me feel less anxious which I really appreciate.

Dr. Susan Fong in Optometry is amazing! She addressed all of my contact lens and eyeglass concerns, both medical and financial, expertly and with a warm and friendly manner. Additionally, there was practically no waiting and they never made me feel rushed. Previously, I had seen an optometrist outside of Kaiser, but based on this experience, I never will again!

This is me

What a horrible place! The staff were discriminating against patrons for their disabilities and were extremely rude.

Visited Dr. Escobar at this location. She is absolutely wonderful and made me feel very comfortable. She listened to all of my needs and addressed every concern. She answered all questions in a friendly manner and was easy to talk to. The nurse was also very communicative and helpful. I did not have to wait long once I checked in and the office was easy to find.