Hca Healthone Advanced Internal Medicine's Online Review Report Card

My provider left the practice and I was given two days notice. I came down with COVID and got little to no help despite my multiple call to say I was concerned about my respiratory condition, I finally had to call dispatch health who diagnosed me with pneumonia and started me on two antibiotics and steroids. Even after Dispatch Health contacted the office with the information about my condition, I have never received a call from my PCP office.

I need to see someone concerning my Adderall prescription..

I recently became a patient of Dr. Glassman. I’ve seen her about five times and the first few times were rough but then her and I started to bond. I feel like now she listens and lets me explain. She gives excellent advice and I really like her I’ve had two experiences with Rayna And each time that I’ve had an appointment with her she never looks me in my eyes. It’s like she talks to down you not only does she talk down to you but her MA also has a horrible attitude so I would recommend Dr. Glassman but Rayna I believe in my heart that she is a straight up racist and feels that you are beneath her. She’s awful and I wouldn’t recommend her to my worst enemy.

My wonderful Dr. Desarden is leaving this practice and just like SCL Health where I lost 4 PCPs in 2 years I felt abandoned. When I called I was told I'd have to establish care with the remaining NPs in the practice. Of course this cost me money to do so in spite of the fact that I really didn't need an appointment. I asked to speak to the practice administrator about when a new doctor was coming on board and why I should have to pay to establish care in the same practice. I was told she'd call me and she never did. I'm switching practices given that once again I feel abandoned and uncared about. Very disappointed.

If there was ZERO STARS, that would be my rating. I have seen my internist for 2 years, and she is great! However, she is leaving the practice. I have had to use a different physician but he is TERRIBLE. The front desk, medical assistants and support staff in general are either overworked and under supported or just terrible too. This practice has lost at least 2 doctors and 2 PAs in the last 2 years so this says a lot about how this practice treats its people. Good luck using the patient portal to communicate with your doctor -- this practice simply does not care.

My experience here has been difficult. I tried to have medical records transferred here 5 different times and still they have not been received. The office says they submitted requests twice and when I call my previous doctors office, they have not received the requests. The final straw has been that my doctor left the practice in the time I have had a mammogram scheduled. She apparently did not send the correct order form, which I found out at my mammogram appointment. I called the office to get my doctors new information to reach out to her to correct the order and she is not available and denver internal medicine was not willing to correct the issue despite the notes showing the correct order. Of course I understand the situation with my doctor leaving and blame her for the extreme lapse in coverage but for the office to not support the patients who had been there for years is doubly disappointing. I would not recommend this office.

Always good. Clear communication, appointment on time, respectful treatment, and great medical care.

Dr. Mangalik and Melissa are a pleasure to work with. I do find these ubiquitous surveys to be annoying!

My visits with DR Citron are always good and that is why I have been a patient for many years!

Always a good visit.