Quest Diagnostics St Louis's Online Review Report Card
Quest Diagnostics St Louis
3
Average Star Rating
74
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Quest Diagnostics St Louis's Reviews
Security woman at the front desk was extremely rude as soon as I stepped in the door. She rushed me to complete the check-in on the tablet, saying I only had "3 seconds" to check in. I pressed a wrong button and she proceeded to humiliate me in front of everyone in the lobby. She shouldn't be rushing people so much, it causes people to get flustered and make mistakes. I don't know if she is a Quest employee or a building employee, but I don't think her attitude is appropriate in any workplace environment. I'm only giving a second star because the lab workers were courteous to me.
Reviewed On Google
This location was easy to get to, and had ample parking space. I needed to pick up a kit, just a quick in and out. I was directed to check in on the kiosk. Then, directed where to sit by the front desk person while waiting in the very large and open space (all by myself). Oddly enough I clearly did not sit on the specific chair the front desk person had in mind for me as I was told twice to move on down. At the age of 54 I am quite capable of choosing my own chair. The wait to receive my kit was short, and the staff was friendly.
Reviewed On Google
Still can't get ahold of anyone here! goes straight to voice-mail need to confirm an appointment so unprofessional
Reviewed On Google
Great services that were done well and all details were shared clearly.
Reviewed On Google
There is no office/front desk contact number to reach for this location. You enter the # to speak to a representative only to get an automated message that there is no voicemail box set up. How does a professional lab not have this basic service
Reviewed On Google
This place drew my blood, failed the first time and then the test was lost somewhere and never recorded. I have to go and take a new test. Also, there is no front desk or phone number to use with any questions to this location and visits. I will not go to this location again.
Reviewed On Google
I was going to go there thanks for the review not going there
Reviewed On Google
Waste of time unprofessional.waited 2 hours for just a urine test . Horrible service
Reviewed On Google
Wait time for for a pre-employment drug screen was ridiculous. Initially said 15 minutes but ended up being much longer than that. Do not go here if you are are on a time crunch. They said they only had one working bathroom but even with that it should not take as long as it did.
Reviewed On Google
Wait time is ridiculous!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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