Usa Mobile Drug Testing's Online Review Report Card

Security woman at the front desk was extremely rude as soon as I stepped in the door. She rushed me to complete the check-in on the tablet, saying I only had "3 seconds" to check in. I pressed a wrong button and she proceeded to humiliate me in front of everyone in the lobby. She shouldn't be rushing people so much, it causes people to get flustered and make mistakes. I don't know if she is a Quest employee or a building employee, but I don't think her attitude is appropriate in any workplace environment. I'm only giving a second star because the lab workers were courteous to me.

This location was easy to get to, and had ample parking space. I needed to pick up a kit, just a quick in and out. I was directed to check in on the kiosk. Then, directed where to sit by the front desk person while waiting in the very large and open space (all by myself). Oddly enough I clearly did not sit on the specific chair the front desk person had in mind for me as I was told twice to move on down. At the age of 54 I am quite capable of choosing my own chair. The wait to receive my kit was short, and the staff was friendly.

Dislike having my blood taken due to the fact that I have difficult veins and most people cannot take my blood the first time. I've been to this location of Quest before and they've been great so I made my appointment confident that they'd treat me right. That didn't ease all my fears though so I was still pensive on my drive there. Their reminder and check in texts were appreciated. I misjudged traffic and ended up being half an hour early. Parked right in front of the building and decided to check in early since they do take walk-ins giving preference to appointments of course. The signage made the process easy. The kiosks were simple to use and self explanatory. Checked that I would wait in the waiting area instead of in my vehicle. The tech came to get me about five minutes later. She obtained my blood work order and deets while I settled in. I explained about my difficult veins and chatted on to ease my nervousness. Tina was excellent and after feeling my veins she picked one. Stuck the needle in once while I looked away and we were done. Hallelujah! I definitely recommend this location and Tina. Make an appointment to ensure you have a spot in their schedule.

Still can't get ahold of anyone here! goes straight to voice-mail need to confirm an appointment so unprofessional

This place drew my blood, failed the first time and then the test was lost somewhere and never recorded. I have to go and take a new test. Also, there is no front desk or phone number to use with any questions to this location and visits. I will not go to this location again.

Great services that were done well and all details were shared clearly.

There is no office/front desk contact number to reach for this location. You enter the # to speak to a representative only to get an automated message that there is no voicemail box set up. How does a professional lab not have this basic service

I was going to go there thanks for the review not going there

Went into this location for an unscheduled blood draw. Considering, wait was about 30 mins, which is reasonable for no appointment. Also, the building was undergoing maintenance, reducing 1 entire room for them to be efficient.I was required to still wear a mask. FYI. The tech was friendly for his last appointment of the day, and carefully explained everything in a satisfactory way. Keep up the good service!

Wait time is ridiculous!