Kevin May's Online Review Report Card

My husband and I had back-to-back appointments scheduled with Dr May and his Team. We encountered a number of positive strokes that added up to an overall 5-star experience. First we got guidance when our GPS was somewhat off-track. We were promptly greeted and given the customary paperwork to handle. Marissa was our expert physician assistant. She did stellar work, processing each of us professionally, ...

Went to him for a check up. He said he was going to do laser treatment, it would make my vision clearer. He clearly did something wrong. Immediately after the treatment my vision was damaged. It was like there was a white cloud floating across my eye blocking my vision. The eye hurts all the time. It was absolutely a mistake that he made. Of course he would not admit or take responsibility. Is this the kind of person/doctor you want treating you? If you do use him remember I warned you. Do you really want to take the chance he will blind you.

As much as I like Dr May, I will never go back there again. I received a bill for $47. I went to their office and asked what it was for, since my insurance covers my visits. They informed me, it’s for Dr May “writing the prescription that I needed”! REALLY!? He charges $47 to write a prescription????? I have never been charged by any Dr in my 67 years a fee to write a prescription when needed by any Dr! Therefore I will never go back to him, nor will any of my friends go back to him, who see him either. I am still in shock over this.

Dr May is great but the office staff isn't. The past 2 years I had appointment (each which I made a year in advance) 2020 appointment I was told when I arrived that Dr May was not in and I had to see another Dr. This year I got a call around 10 am the Friday before my 9 am Monday appointment that Dr May now does surgery on Monday's and I would need to reschedule. I aske why I wasn't notified earlier. Their response was "he just started doing surgery on Monday's". Apparently he started in Jan. and even though my appointment was mid Feb. they couldn't be bothered to let me know earlier. If I had called to cancel the time of day they did I would have had to pay. Very very upset. I did reschedule but then canceled and I am going to go see another Dr. I did not feel valued as a patient after being basically dismissed the last 2 appointments.

Dr. May has done an excellent work for my wife and I. He has carefully examined us and kept us informed of possible eye problems. He performed cataract operations on both of us.

I had a great experience with Dr. May. He was friendly, professional and went the extra mile to figure out my problem. His front office staff is very friendly and personable was well. I would recommend him to anyone and will be bringing my family to him.

Dr May did not address my concerns and the front desk staff was unfriendly. Also the perception Dr May suggested was incorrect.

I have been to see Dr. May for 4-5 visits to no avail in helping my problem. I suspect this goes on so patients will have to keep coming back.

Dr. May seems like a good doctor, but his office staff is horrible. They make the entire experience so unpleasant, that I will never go back. Katie is professional and friendly, but Melissa and the billing lady are difficult, unhelpful, and completely unwilling to provide god service. I have never experienced an office this bad. The glasses are all individually locked up. Even if I wanted to give them my business, it's impossible to get help. I went to Lenscrafters and now will find a new doctor

The staff at this office are very uncoordinated. Repeat appts and many co-pays later, I drop him as a provider. If I can't get past the office staff, god knows what may occur so he's getting no opportunity with our family. Staff is curt and unable, or unwilling, to accommodate patients needs.