The Joint Chiropractic's Online Review Report Card
The Joint Chiropractic
4.4
Average Star Rating
372
Total Reviews
20
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
The Joint received 84.7% positive feedback, with patients praising the professional and friendly staff, as well as the effective treatments. However, 15.3% of the feedback was negative, primarily citing poor customer service, billing issues, and medical negligence. Overall, the practice is appreciated for its affordable care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
List of The Joint Chiropractic's Reviews
Dr. Jacob was great. Had trouble breathing fully due to some ribs out of place and he fixed it for me! He knows what he’s doing
I've been a member here since 2015! Just needed a quick adjustment on a Sunday and went to the only available clinic at Riverpoint Englewood. Ended up getting handed a bunch of paperwork supposedly to update my information even though it's been the same for the last 11 years. Got into some endless cycle of electronic forms. My wife was with me and they couldn't even figure out how to pull up the correct forms and wouldn't let us get an adjustment without the paperwork. This will be my last visit unfortunately and will be canceling my membership tomorrow because I apparently have to do it in person.
Dr. Jake started out by asking me which techniques I prefer. I appreciated that! He got my spine back in shape and I was able to walk out normally. It was a relief too find a chiropractor open on Sunday.
Dr. Jake was wonderful, patient, and kind. However, I was not able to get adjusted by him because they did not have a front desk staff. Dr. Jake had at least six patients waiting and he was the only one there doing everything. I had to call another franchise because my paperwork could not be found (they found it right away), they do not take key chain tags or phone numbers here. Cannot get setup for mobile without a code. Could not be found by my ID. I had to be turned away with ribs that need adjusted with my options to drive to Littleton or wait until tomorrow. I was highly disappointed (and physically pained) to not be adjusted due to the mismanagement of the facility. Again, Dr. Jake was great, I’m sure his adjustment would have been amazing as well.
Popped me well enough to walk out better than the pain with which I walked in. I do feel better but still am planning a professional massage with my regular masseuse then will find another chiropractor once I’m loosened up enough for a true adjustment.
Good adjustment.
Great bedside manner
Great service
Dr John Brockway was the best chiropractor I have ever received a treatment from! He verges on being called a magician! The business was clean and welcoming, this is the standard. Best experience overall!
Excellent professional service with a great introductory price. I highly recommend it to anyone, especially if its your first time seeing a chiropractor. Words do not describe the friendliness I was met with as soon as I walked in the door, let alone the concern for my troubles.
Did you find this reputation scorecard helpful?
Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
Google
Yelp
Facebook
