Kelly Ground's Online Review Report Card
Kelly Ground
4.2
Average Star Rating
7
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Kelly Ground does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
Google
WebMD
Yelp
Facebook
RateMDs
Vitals
List of Kelly Ground's Reviews
I went to Dr. Thomas for several years. I experienced her to be a good Dr. However her front office employee leaves a lot to be desired as I have never been treated so rudely by a medical receptionist/staff person in my 80 years of life e.g. we arrived 30 min before my scheduled appointment that was confirmed on my voicemail only to learn that it was earlier than what was stated. I traveled over 75 miles one way to get to the office and was told that since I was late, I'd have to reschedule. There were no apologies or empathy demonstrated re: the confusion or miscommunication. I walked out. Another time, the same medical receptionist/staff person was supposed to contact me for a follow up appointment which never happened. As far as I'm concerned this is unacceptable behavior for anyone especially in a healthcare provider's office. Therefore, I discontinued my treatment w/ Dr. Thomas.
Reviewed On HealthGrades
I love Dr. Thomas because she is easy to talk to and is sympathetic to my needs. She explains things thoroughly so whenever I leave an appointment I feel like I have a good understanding of my treatment options. It is so nice having a reliable dermatologist in our small mountain community.
Reviewed On HealthGrades
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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