Britta Czapla's Online Review Report Card

Dr Czapla is the most uncaring, judgmental, and condescending doctor I have ever come in contact with. I have left her office feeling disrespected, unheard and uncared for on all but one occasion. She gave me hope once, but it did not last. I had a referral from 2 doctors for an MRI with contrast on my back due to concern for spots that showed up on a previous MRI. The concern was that it could be cancer. Czapla told me that they should not have said anything and it was just a waste of time and money to do another MRI. Even though it was not her time or $, she was visibly, and verbally angry about it. When she could not back up her word with notes about a radiologist reviewing the MRI she said, "I'll just order one and we can be done with this." WOW. I AM DONE WITH HER AND HER BAD ATTITUDE. I would advise anyone to look elsewhere for a doctor.

My problem still hasn't been solved

She's a very good doctor! She listens to the issue and gives you options for care... Her bedside manner is amazing and I would highly recommend her to anybody needing a doctor!

Very judgmental. I felt awful when I left. New to Grand Junction and I’m finding it difficult to find a medical doctor accepting new patients. I’m feeling very stuck.

She is pleasant, but not friendly. She does not explain things well. Her advice for weaning off my hormones was completely wrong.

I had the most horrible experience! Doctor Czapla didn't even treat me like a person. In the midst of trying to explain my pain, she told me that the numbness in my fingers wouldn't be caused by the excruciating pain that was happening in the middle of my back. Feeling like she wasn't taking me serious, like I was there just to get pain pills. I started to tear up cause I was in a lot of pain. She made me feel dumb for feeling the pain I was experiencing. As I am crying, and trying to communicate with her what my problem is again. She interrupts me and asked me, who has been refilling my hormone pills. Like me getting upset, was because I wasn't taking my pills to level me out. I told her, I am upset because I am in pain and I don't feel you are taking me serious. I told her my women doctor refills them. She made me feel like I was getting upset cause of my hormones not because of the pain I was feeling. She wasn't taking my pain seriously.

I had the most horrible experience! Doctor Czapla didn't even treat me like a person. In the midst of trying to explain my pain, she told me that the numbness in my fingers wouldn't be caused by the excruciating pain that was happening in the middle of my back. Feeling like she wasn't taking me serious, like I was there just to get pain pills. I started to tear up cause I was in a lot of pain. She made me feel dumb for feeling the pain I was experiencing. As I am crying, and trying to communicate with her what my problem is again. She interrupts me and asked me, who has been refilling my hormone pills. Like me getting upset, was because I wasn't taking my pills to level me out. I told her, I am upset because I am in pain and I don't feel you are taking me serious. I told her my women doctor refills them. She made me feel like I was getting upset cause of my hormones not because of the pain I was feeling. She wasn't taking my pain seriously. I came to her for help and I left her office crying. I called the office as I was leaving and left a complaint of service. I received a bill for $232.83. Her office visit and x-ray. I called the Primary Care Partners billing to explain what happened, because I had a hard time swallowing paying her $174.42 for a service that left me leaving her office cry. I was told by billing, that the office manager is the only one who can give a reduced the rate of service. Billing called me back today and said the office manager talked to Doctor Czapla, and they aren't going to do anything with the bill to make things better for the horrible professional behavior I received. Please don't go to this facility!!!! If they aren't willing to make a situation better for someone who was extremely mistreated treat, this facility doesn't deserve your service. It is not hard to treat people as people. I don't want anyone else to go through what I went through. We all deserve better than what Primary Care in Grand Junction has to offer.

Every visit I have had with Dr Czapla has been wonderful. She always seems to have all the time in the world for me. Very caring and attentive.

Doctor Czapla is smart, sharp and works to find out the problem. She is quiet & seeks the answers. She cares, is constantly listening, & her brain is inputting every word. She is a no nonsense person & wants to find the solution. I think she is really a great doc. Not a "wait & put off person. She isn't demonstrative. This might make her patients wonder at times but, I believe,a she is ALL OUT for her patients.

Dr. Seppi is a very knowledgeable doctor but is in need of a great deal of improvement in how she communicates with her patients. She comes off as cold and intolerant, and makes one feel as if the appointment was not necessary. I have seen her a few times and her demeanor is always the same. The rest of the staff there, however, is wonderful and I give them all a five-star rating.