A Better Back Clinic's Online Review Report Card
A Better Back Clinic
4.7
Average Star Rating
379
Total Reviews
33
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
A Better Back Clinic received 91.6% positive feedback, with patients praising the knowledgeable and friendly staff and the expert chiropractic care provided. However, 8.4% of the feedback was negative, primarily citing billing issues, rude receptionists, and long wait times. Overall, the practice is valued for its comprehensive care but could improve administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of A Better Back Clinic's Reviews
I went to see Dr. Lucky at the Better back Clinic with quite of pain in my lower back...he adjusted my low back and took the pressure off of the nerve that was radiating pressure down my left leg and I felt relief by the next morning. The clinic has many different modalities to help you with your painful symptoms. Will definitely visit Dr. Luck again!!
Reviewed On Google
Dr Tyler is very nice! He took his time on the assessment and treatment which gave me some relief to my pain issue. I am going back Monday to receive another treatment. Everyone there is very kind and helpful. 🙌
Reviewed On Google
Everybody in the clinic is great except for Adriana at the front desk. Not very welcoming and terrible with scheduling. She gave me the hardest time rescheduling Monday's appointments. I told her I could do anytime Tuesdays and she basically blew me off and said she’d see me Thursday at my next appointment. So after leaving and realizing I still need to reschedule, I called and she told me she scheduled me for Tuesday at 11pm. I understand scheduling tight and I was told she’s going through a hard time but it doesn't give you the right to treat others like crap.
Reviewed On Google
I've been going to the clinic for almost 6 months. The staff is friendly, they listen to what's going on and offer solutions. Dr. Luck is knowledgeable and gentle. I've had two rounds of laser treatment on my knee and ankle from Allison. It helped with discomfort and swelling and gave me some relief. 10/10 would recommend.
Reviewed On Google
I’ve been seeing Jacob for therapeutic massages in regard to sciatica pain. He was able to pinpoint the tension from my lower back to my foot, and release it with effective massage treatment. He also gave me easy exercises to do at home. After three massages, he has helped me become virtually pain free. Highly recommend Jacob for massage therapy!
Reviewed On Google
Went for a massage. Immediately smelled like weed in the lobby. Music was some loud, offensive R&B-style that was not at all relaxing. Plus the TV was on. Stranger Things. Thank God I didn't have my little kids in the office with me. Maybe this office doesnt see families? By the time I got to the massage room my nervous system was completely disregulated. Hot towel warmer wasn't working so the towels were tepid. Therapist was just ok. I won't be back.
Reviewed On Google
I have been going to the clinic for a month and have seen huge improvements, plus the staff is great! I was having back/hip pain, weakness in my arm and hand, and weekly migraines. I am now having rare pain, my strength is almost back to normal, and I've had 1 migraine. I had to do all the homework from Dr Luck to support what he does in the clinic but it is well worth it. My husband and daughter also go to this clinic, they are wonderful.
Reviewed On Google
I love everyone here at better back clinic, everyone make us feel welcome every time 🤗.
Reviewed On Google
Always feel better after my adjustment. Have been seeing Dr. Luck for over 10 years.
Reviewed On Google
Great way to get everything you need to heal in one cohesive place that takes insurance. Great tools in the chiropractic office, integrated physical therapy and massage therapy, and they do so many lovely patient appreciation gestures! I actually feel so much better since starting here.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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