Touchstone Medical Imaging's Online Review Report Card
Touchstone Medical Imaging
4.3
Average Star Rating
32
Total Reviews
4
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Touchstone Medical Imaging's Reviews
The best customer service ever. 😊. They were so helpful in every area that I needed assistance. Top notch staff.
Very friendly and helpful healthcare staff.
Even if you are currently in their system, you have to fill out paperwork. And if you are 5 minutes late your appt qill be canceled
Tech had no awareness of patient, their injury, or how that injury was limiting them. She stopped ultrasound before scanning are with the injury and had to be asked by the patient to complete ultrasound.
The technician was pleasant, energetic and very clear and detailed in explaining what to expect with contrast imaging. She is wonderful!
The tech was amazing, and friendly and it was a quick, easy process!
My experience here was as perfect as a medical experience can get. Professional staff (Mike was incredibly knowledgable, personal, and genuinely caring--his expertise on the MRI machine is bar none), aesthetically clean and pleasant facility, fast results--and only $75 out of pocket. Compare this to where I first went--Simon Imaging on Broadway in Denver--unprofessional; an old, unkept MRI machine that broke, and more than $400 out of pocket.
While the imaging itself was quick and easy, touchstone as a whole is a nightmare to deal with when it comes to claims and billing. I and my insurance company have called over 5 times trying to get a refund processed and they keep sending me "updated" statements after sending my claim to review saying I owe them MORE money. Frankly the most frustrating billing department I've ever dealt with. It's been months and it still unresolved.
Super Fast, Easy check in everyone is really kind.
Staff was both friendly and professional. CT scan was performed exactly on time, and the technician did a superb job of explaining what would happen and when.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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