Optum Urgent Care - Derby's Online Review Report Card
4.2
Average Star Rating
475
Total Reviews
61
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Optum Urgent Care - Derby's Reviews
The entire staff is EXTREMELY efficient and knowledgeable. I received excellent care and am grateful.
Reviewed On Google
Extremely clean friendly well organized facility Doctor and nurse were very kind and caring to my granddaughter
Reviewed On Google
Very prompt, efficient, friendly service!
Reviewed On Google
The receptionist, and nurse were very courteous. I only had to wait 10 minutes until I saw the doctor. He was very good at diagnosing my b issue.
Reviewed On Google
Great staff. Quick service. Clean.
Reviewed On Google
Everyone was great.
Reviewed On Google
All staff is awesome. Timely service. Professional. Caring and sincere. Excellent with children of all ages.
Reviewed On Google
I love this UC. The only one I go to. Staff is super friendly and the providers are very knowledgeable.
Reviewed On Google
The best Urgent care in the valley . Always courteous and emphatic, premium patient care. Simply put, quality and excellence all around!
Reviewed On Google
I won’t even give this place a 1, Walked in at 6:45pm for my 8 year old to be seen, was helped right away, no one else in the waiting area. Brought into a room by 7:10pm and sat here for over an hour to be seen. They close at 8pm. Unacceptable and I will not be returning to this urgent care. Staff very nice but the wait was ridiculous when no one else was in the waiting area. I actually had to walk out and say I was leaving for anyone to acknowledge us.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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