Hartford Healthcare-Gohealth Urgent Care's Online Review Report Card
Hartford Healthcare-Gohealth Urgent Care
4.2
Average Star Rating
506
Total Reviews
35
Recent Reviews
2
Review Sites Found
Accepts Medicare
--
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Hartford Healthcare-Gohealth Urgent Care's Reviews
Very good care ❤️ lovely people.
Reviewed On Google
Very kind clean and fast
Reviewed On Google
Friendly and caring staff. I didn’t have a long wait and they were able to get my situation resolved relatively quickly. I have used this location in the past and will continue to go back if needed. I highly recommend using this location.
Reviewed On Google
I went to a different urgent care a few days before this one because I wasn’t feeling well. The other place told me it was a cold, but I knew it was worse. I went here. The wait was short. They called me in, and right away, the doctor knew it was pneumonia. He was even able to identify where in my lungs it was. He prescribed some antibiotics to me and they worked like a gem. Took 30-45 minutes for them to be filled at a nearby pharmacy which wasn’t bad at all!
Reviewed On Google
Very organized * efficient!
Reviewed On Google
My sister and I took my mother in as she was crying in pain that her kidney hurt. Our mom has dementia and dr Alex was wonderful with her. He treated her with dignity and respect. Dr Alex had our mom go for and ultrasound to rule out kidney stones. He told us he believed it was a pulled muscle but was extremely thorough with her. Dr Alex also followed up with us then next day.
Reviewed On Google
I was seen promptly. The receptionist was very pleasant and made my registration easy. The PA was very professional and prescribed meds for my bronchitis . The website is simple to navigate and I made an appointment easily. I will always use this Urgent Care for future visits
Reviewed On Google
I made an appointment hours in advanced only to sit and watch walk-ins be prioritized. When I asked how much longer it'll be after 30 minutes had passed i was just told their busy. I cancelled and will just go to the better walk in across the street tomorrow.
Reviewed On Google
UPDATE 5/17/23: Despite their response below, it has been 2 weeks, and I have not received any response from HHC. I summited yet another inquiry to them today. Third time is the charm? I've lost any trust in my care with HHC. Summary: They charged my for COVID testing, and won't fix the code to bill it correctly to my insurance. Story: In December 2021, I went for a COVID test. I received a bill in Dec 2022 for this visit, charging near $200. Since we were in a pandemic, I was trying to do the right thing and test to determine if I needed to quarantine. When I spoke to my health insurance, they indicated it should have been *free* to prevent the spread of the virus, and that HHC coded it wrong. I relayed this to them, but they never gave me an update, or apparently corrected it - ticket went unanswered. I received yet another bill, and opened yet another ticket in May 2023. They are now trying to blame insurance when it's their error. I even explained that I went for a second COVID test a few months later - billed and coded differently, and 100% covered by insurance. I cannot get a straight answer as to why two identical visits are coded and billed differently. I'd rather just get COVID again instead of going here for treatment.
Reviewed On Google
Staff and doctors are professional and friendly. The doctor sits down and takes time with you, answering your questions.
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
