Greenwich Pediatric Dental Group, Llc's Online Review Report Card
Greenwich Pediatric Dental Group, Llc
4.5
Average Star Rating
33
Total Reviews
1
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Greenwich Pediatric Dental received 87.9% positive feedback, with patients praising the friendly staff, professionalism, and patience with children. However, 12.1% of the feedback was negative, primarily citing dismissive office staff and billing concerns. Overall, the practice is appreciated for its expert pediatric care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Greenwich Pediatric Dental Group, Llc's Reviews
Hands down Dr Stacy is truly the best children's dentist in town. Our kids have received top notch care for years. Dr Stacy and Dr Emily take their time, gentle, caring, and do a fantastic job!!! Highly recommend!
Reviewed On Google
Very rude representatives, Deme Legatos, upon failing to disclose the billing process, they are more concerned about charging your credit card as soon as possible than providing services or care for your kid. They charged my wife 4,300$+ outright as she told them explicitly to hold off since our kid has not even been given the go for anesthesia, they want you to deal with the insurance by yourself and the hospital while they charge you upfront for services they admitted not even they know or can predict how much it will cost. They are just trying to make their Christmas rather than be professional and care for their patients or your pocket.😡
Reviewed On Facebook
Very rude representatives, Deme Legatos, upon failing to disclose the billing process, they are more concerned about charging your credit card as soon as possible than providing services or care for your kid. They charged my wife 4,300$+ outright as she told them explicitly to hold off since our kid has not even been given the go for anesthesia, they want you to deal with the insurance by yourself and the hospital while they charge you upfront for services they admitted not even they know or can predict how much it will cost. They are just trying to make their Christmas rather than be professional and care for their patients or your pocket.
Reviewed On Google
This review is limited to administrative office staff and not to the doctor. We visited Dr Stacy for a consultation and she was very lovely and understanding with our child, however any questions related to pricing, insurance and treatment were dismissed by her staff. We tried to reach out with questions few times and but every time found the office to be very dismissive, cold and not helpful. Such a beautiful place, it's a shame we could not find help or support with their staff.
Reviewed On Yelp
Dr. Emily and the hygienists are great. The office manager is a whole other story. Beyond rude. Don't attempt to reschedule an appointment the day prior, you won't believe the attitude coming from the other end of the phone. So unprofessional and rude.
Reviewed On Google
Looking for a great pediatric dental office? Look no further. Had my 18 month old daughter come in for her first visit and what a great experience. The office is beautiful and everyone is so friendly. Dr. Emily was so patient and very informative. I am very pleased and know my daughter will be getting good care here.
Reviewed On Yelp
Looking for a great pediatric dental office? Look no further. Had my 18 month old daughter come in for her first visit and what a great experience. The office is beautiful and everyone is so friendly. Dr. Emily was so patient and very informative. I am very pleased and know my daughter will be getting good care here.
Reviewed On Google
I recently took my 2 and 4 year old here for their first dentist visit. I was nervous bc my 2 year old can be a monster and my 4 year old gets very anxious. The entire office was so lovely and accommodating. The appointment went so much better than I could have hoped. Dr. Emily immediately understood the kind of kids she was dealing with and was so gentle and patient with them. This office is out of the way for us but I had heard great things and it was so important to me to have a positive first visit. We certainly got that! So grateful to Dr. Emily and her staff!
Reviewed On Google
We had an AMAZING first visit at Greenwich Pediatric Dental. It was my first time at the dentist with my 2 year old son, and he doesn’t like going to the Dr. ... (pandemic, masks, etc.) From the moment we got to the office, the staff was very nice and amazing with him! They showed us the office, gave him toys to choose from, got him excited... They didn’t rush him at all. They were very patient and earned his trust. Then came Dr. Emily and she was amazing as well! She was very caring and patient. We didn’t want to leave afterwards! Had a great experience and we are looking forward to our next visit!! (Unfortunately we have to wait 6 months, lol).
Reviewed On Google
We had an AMAZING first visit at Greenwich Pediatric Dental. It was my first time at the dentist with my 2 year old son, and he doesn’t like going to the Dr. ... (pandemic, masks, etc.) From the moment we got to the office, the staff was very nice and amazing with him! They showed us the office, gave him toys to choose from, got him excited... They didn’t rush him at all. They were very patient and earned his trust. Then came Dr. Emily and she was amazing as well! She was very caring and patient. We didn’t want to leave afterwards! Had a great experience and we are looking forward to our next visit!! (Unfortunately we have to wait 6 months, lol).
Reviewed On Facebook
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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