M. Sung Lee Md's Online Review Report Card

Just want to say Dr. Lee is awesome. He eloquently explained everything. With blood clots things can be unclear, but I'm confident with his measured approach. Don't think I could have gone to anyone better.

Super dismissive of my symptoms. Basically told me I was fine so I ended up having to go elsewhere (where they found the root issue).

Dr. Lee did a complete disservice to my daughter who was severely ill for 4-6 weeks longer than she should have been had Dr Lee conducted comprehensive testing. After one round of blood tests, Dr Lee told my daughter that she was fine despite her alarmingly low levels of iron. She then had to go back to Dr. Lee when her GP insisted Dr Lee test her for copper toxicity. Dr Lee ran one test and had an assistant call my daughter to say that her copper levels were fine. After having 40+ blood tests run over 4+ weeks, her GP decided to do a full panel of heavy metal blood tests which showed my daughter had severe copper toxicity. If it were not for the determination of her GP, my daughter would still be severely sick and undiagnosed today. Dr. Lee’s laziness caused my daughter and our entire family 4+ weeks of anxiety and stress and caused my daughter’s condition to worsen significantly. He obviously did not care enough about my daughter to listen to her symptoms and run logical tests that would have identified her severe illness over a month ago. I am appalled his total lack of accountability and care.

Dr. Lee is an absolute saint! He is a doctor that is thorough and always approachable , which is a positive characteristic in any doctor. He helped me through my pregnancy and after and I would recommend him because he has great bed side manner and he is knowledgeable in all of his instructions. He gives you the best possible way to treat any pertinent issue.

Complete Lack of Care. My daughter went to see Dr. Lee due to symptoms of extreme fatigue, dizziness and headaches. Dr. Lee was brusque and rude to her, asked her very few questions, and took basic blood tests that she could have had at her GP's office. Despite her iron levels being very low, Dr. Lee advised my daughter that she was fine. She went back to Dr. Lee to be tested for copper toxicity, a condition she was diagnosed with in 2014. Dr. Lee conducted one basic test for copper and then had someone from his office call my daughter to tell her that there was no problem with her copper. My daughter's health began to rapidly deteriorate and her GP conducted at least 30 more blood tests and found she had severe copper toxicity. Dr. Lee did not care about my daughter and was completely dismissive of her. He caused her to be sick 4+ weeks longer given he did not care about properly diagnosing her. I am disgusted with his immoral neglect of my daughter.

My daughter went to see Dr. Lee due to symptoms of extreme fatigue, dizziness and headaches. Dr. Lee was brusque and rude to her, asked her very few questions, and took basic blood tests that she could have had at her GP's office. Despite her iron levels being very low, Dr. Lee advised my daughter that she was fine. She went back to Dr. Lee to be tested for copper toxicity, a condition she was diagnosed with in 2014. Dr. Lee conducted one basic test for copper and then had someone from his office call my daughter to tell her that there was no problem with her copper. My daughter's health began to rapidly deteriorate and her GP conducted at least 30 more tests on her blood and urine. Her GP had the good sense to conduct a complete heavy metal blood panel just this past week and the tests showed severe copper toxicity. Because of Dr. Lee's lack of respect for my daughter she has gone undiagnosed, given countless tubes of blood and urine, and undergone an immense amount of anxiety regarding her illness. She could have been recovering from the copper toxicity right now but instead she is much worse than when she first saw Dr. Lee. I am appalled that Dr. Lee conducted only the most basic copper level test, demonstrating dismissiveness and a complete disregard for her well being.

My letter to New Haven Health: I am writing to formally complain about the complete lack of respect and care my daughter, xxx, received from Dr. Merlin Lee. At the referral of her GP, xxx, xxx went to see Dr. Lee due to symptoms of extreme fatigue, dizziness and headaches. Dr. Lee was brusque and rude to her, asked her very few questions, and took basic blood tests that she could have had at her GP's office. Despite her iron levels being very low, Dr. Lee advised my daughter that she was fine. Upon reviewing the blood tests conducted by Dr. Lee, xxx had xxx go back to Dr. Lee to be tested for copper toxicity, a condition she was diagnosed with in 2014 by xxx. Dr. Lee conducted one basic test for copper and then had someone from his office call my daughter to tell her that there was no problem with her copper. My daughter's health began to rapidly deteriorate and her GP conducted at least 30 more tests on her blood and urine. xxx had the good sense to conduct a complete heavy metal blood panel just this past week and Lucy's copper levels are 2,272. TWO THOUSAND TWO HUNDRED AND SEVENTY TWO. Because of Dr. Lee's lack of respect for both my daughter and xxx, my daughter has gone undiagnosed, given countless tubes of blood and urine, and undergone an immense amount of anxiety regarding her illness. She could have been recovering from the copper toxicity right now but instead she is much worse than when she first saw Dr. Lee. I am appalled that Dr. Lee conducted only the most basic copper level test after xxx requested the test and told him that xxx had a history of copper toxicity. Is Dr. Lee this dismissive of all his patients and colleagues? I urge you to check Dr. Lee's medical records and determine if he gave my daughter adequate care -- because he certainly did not give her good care. Were in not for Dr. Lee's total lack of interest in diagnosing xxx, she would not have been required to take countless blood tests afterwards. The pain and suffering that Dr. Lee has put my daughter through is inexcusable and I am determined for him to take accountability for his lack of care and total complacency, disregard and callousness regarding my daughter's health.

Dr. Lee is very patient, friendly, listens attentively and always explained in details so his patients understand. Always return calls or have his nurse calls on his behalf.

Dr. Lee helped me make decisions through my cancer. Asked me tons of questions to make sure there was nothing going wrong with me due to my cocktail of medications. Made changes when necessary. Cancer free for 2 years now. Dr. Lee is also my hematologist as I get blood clots. I would recommend Dr. Lee to everyone. I wouldn't go to anyone else. My life is so good due to his decisions and he makes them with my involvement. I would give Dr. Lee a rating of 10.

Adjusted his schedule to see me on short notice. Gave a thorough explanation of the test results and his recommendation.