Cleanslate's Online Review Report Card

I posted another review on here however I want to take that back but sadly can’t delete it. I went here for a while and sadly was forced to leave after their billing office failed to do their jobs effectively by billing my insurance correctly as well as failing to notify me when they saw discrepancies in my insurance informationpayment.I’d like to differentiate The staff at this specific location rather than lumping them with the “folks at corporate” to whom this review is about. All the staff at this location are amazing and went above and beyond what I could’ve hoped for in helping me through my unique situation.That being said I would caution anyone going here to watch out for these ppl as they truly don’t care about “us as patients” but rather their bottom line. I was forced to choose between my healthcare and the the cost of my care while being roadblocked at every turn when trying to correct and to a fair degree discover what issues needed to be fixed before moving forward. I have reported the folks over at corporate to the insurance commissioner and the state health dept because i feel that my rights we’re definitely infringed upon.This may have been an isolated issue and as I said the folks working at this specific clinic are good ppl this is just the corporate office however Incase it’s not I’d rather have this out here so that other ppl are aware of the possibility.

⚕️The staff are the friendliest and most considerate people. They take the time to actually learn your name and take an interest in your life. The doctors and APNs are great too. They work with you during difficult times and understand the struggles youre going through when dealing with addiction which isnt easy. Ive been going here for over a year and its the best decision I have ever made. Compared to methadone clinics or other doctors this place is above and beyond they dont come close to comparing.⚕️The building is always clean and there is barely ever a wait. Theres a flatscreen in the waiting room and toys for children. There is also a private parking lot which is great especially in Hartford which is notorious for horrible parking. Also they take many types of insurance including state insurance.⚕️Overall if youre struggling with addiction THIS IS THE PLACE TO GO They will work with you to help you overcome this beast. They will genuinely care about your wellbeing be with you every step of the way. This place is a lifesaver and the employees are heaven sent 👼🏽👩🏽‍⚕️👍🏽🌟🏥

Excellent kind compassionate caring staff

Everyone here is amazing Got me in fast and have done more then needed to help maintain and strengthen my recoverytreatment.

Amazing. A great environment great people non judgemental super nice smart actually know what theyre talking about and want and are willing to help. Ive never felt so safe co.fortable and stress free in this kind of environment today or weeks to come. Thank you all of you Katie was amazing Looking forward to my next visit instead of dreading it like everywhere else danielle