Connecticut Asthma And Allergy Center's Online Review Report Card

So unprofessional Dr as I will say no names was so rude no manner what so ever . How ever on a positive note great job done for Zoe the ma she was great

I'll be calling soon

Nurse and receptionist were both nice. Dr. Gavin S. was condescending at best. He started by making unwarranted comments about how I handle a disability for which I already receive professional treatment. As I said in-person, thank you but I’ve been dealing with this for 20+ years now. The disability was not at all related to his field of study, nor was it related to my appointment. After this rough start he interrupted me constantly and had no problem cutting me off while I was trying to answer his questions. Argued with me about referring to my past illness as “presumed covid”(despite being told that I was a presumed positive by a medical professional?) and would not stop until I expressly said “ my symptoms worsened after I had it regardless. I do not care what you call it.” I mentioned two other symptoms during flare-ups— stomach pain/nausea/diarrhea and extreme fluid retention in the day following. I am in the microbiology field; I suggested the possibility of mast cell involvement due to allergic symptoms occurring in multiple organ systems.. He responded by calling it “the new celiac’s” with a dismissive eye-roll, referring to MCAS-- which I had not mentioned. He would not listen when I said this, and cut me off to tell me a serum tryptase test at any point would prove if I had it— which is wrong. Serum tryptase is consistently elevated only in those with an increased number of mast cells. MCAS can be present with a normal number of mast cells that are hyperresponsive, in which case serum tryptase would be normal unless an attack was happening.I didn't bring this up then because I didn't want to appear as if I thought I knew better than a doctor, but a simple google search confirmed it. This matters only to attention the fact that he isn’t caught up on the most recent research in immunology and is passing false information to patients. I don’t think I have MCAS and I did not ask him to test me for MCAS. All I did was list symptoms and briefly speculate. He became frustrated with me and said something along the lines of “okay, well then what do you think you have?” (idk! you’re the doctor!). I told him I had speculated I was consuming an allergen unknowingly; he argued with that as well, claiming that food allergies are not IgE mediated (many of them are) and that I would “know” if I was allergic to something because the events would be reproducible (not if exposure happens unknowingly to small amounts, such as with cross-contamination) He told me that IgE reactions would be “immediate”. This is also wrong. I have a history of anaphylactic allergies and it can take up to a few hours; for me usually 30 minutes. To be clear, I did not at any point suggest I may have any one condition; I merely tried to present my logged symptoms (i keep a journal for accuracy) and thoughts about them as a scientist, to which he reacted with animosity and false information. He even went as far as to say my fluid retention was "impossible", which doesn't even make sense-- fluid retention is a well-documented thing that happens. I didn't even know how to respond to that. I didn't get to address my other symptoms because, well, what's the point if he's just going to say it's not happening? He reacted aggressively when i requested to see another doctor. My chart reflected that he didn't listen to me; he listed my stomach issues as "bloating and gas" when that is not what I described. He's correct in saying these aren't IgE mediated, but it's irrelevant because those weren't the symptoms I had. Nausea/cramping/diarrhea are all well-known symptoms of an IgE allergic reaction, and for him to not know this-- or to not listen without interruption for long enough to hear what my symptoms were-- is concerning. The appointment was draining, but I felt at least somewhat vindicated by his immature, dare I say even tantrum-esque reaction to being told VERY POLITELY that I wanted a different doctor "to avoid wasting your time or mine". It could have been avoided had you treated me with even a modicum of respect, dude!

The receptionist was unhelpful during checking in and kept asking me to step aside to take other patients and after completing the online check in the nurse asked all the same questions. Dr Wei An was condescending and seemingly uncomfortable interacting with people. After having a sever breakout of hives it was suggested I have allergy testing for fish which was done but also had to ask for additional shellfish testing and he became annoyed. Once completed it came out negative and he did not want to spend on more second speaking to me. After I attempted to explain the severe reaction his response “people break out in hives, I see it every day” He may do this everyday but he needs to realize it doesn’t happen to people all the time. He would not even let me explain telling me to just double up on my over the counter allergy medicine. . Rating this 1-10, 10 being the best I give it a 1 from checking in to meeting with the Dr., he was terrible.

We were referred here by our pediatrician after our 6 month old daughter appeared to have a reaction to eggs. Dr. Schwartz was entirely unprofessional, hasty, and rude. He spent no time explaining the skin tests to me, and was dismissive of my concerns and experience. My husband was unable to come in to the appointment because of COVID precautions. I was told I could call him during the visit so he could be a part of the conversation. The doctor did not even acknowledge my desire to call my husband or give me the time to do so. In and out. I’m mortified by this practice and the lack of “bedside manner”. I would not recommend going here if you want to be spoken to in a kind and professional manner.

I took my 5 year old here for his yearly allergy testing, the nurse had no patience with my son and was extremely rude. If you are looking for an allergy doctor for your child I do not recommend going here.

I have been trying to get a hold of someone at the office for a couple of weeks....no luck. I've filled out the form online to schedule an appointment.....it says to wait wait 48 hours for a response. That is ridiculous. They also contacted me once to schedule that appointment, and it was the one time I could not pick up. They left a message telling me to call the number in which no one ever picks up. They never tried calling again to schedule that appointment either.

rude unprofessional

Fantastic staff! My appointment was on time and Dr. G was fabulous.

I was an allergy shot patient at this practice for five years, and my allergies are now under much better control. Dr. Schwarz has been a great resource & the staff at CAAC was always friendly & helpful (I visited the Manchester & West Hartford offices).