Stephen Grimaldi Md's Online Review Report Card

Dr. Grimaldi is a nice person and a fantastic, caring doctor. He's aware of all your issues and listens to what you have to say. He does his research and gives great advice and information. He uses a whole-body approach to problems.

He is a knowledgeable, thorough and caring doctor who works very hard to really understand my medical challenges. Due to unavoidable time constraints it would greatly help patients if Dr. Grimaldi would consider giving them medication instructions on a simple chart, similar to a prescription pad (including name of drug, dose, frequency, time to take, w or w/o food, how to start etc.). This would prevent stress, confusion and time-consuming call backs.

I've been a patient of Dr. Grimaldi for 25 years. He always offers very good medical advice and goes the extra step to explain the latest medical developments. He's very caring and goes over and above to help keep his patients healthy. I wouldn’t hesitate to recommend Dr Grimaldi to anyone.

I have been a patient of Dr Grimaldi for 30 years. Recently was diagnosed with acute bronchitis. When my condition worsened I made 4 phone calls to make a follow-up appointment. None were returned and was forced to go to a walk- in on a Friday night where a chest x-Ray was ordered. Tried to get an appointment on the Monday after the weekend and was offered an appointment for Thursday. I insisted on seeing someone else and got an appointment that day. I was given another round of antibiotic. I deteriorated and was admitted to hospital with pneumonia that night. After hospitalization, I was advised to follow up with Dr Grimaldi. Again was offered an appointment two weeks into the future, but was given an appointment earlier when I insisted. I arrived 12 minutes late to appointment, and was turned away by Dr Grimaldi after being checked in and waiting 10 minutes. I was asked to reschedule. A lack of concern and follow up has forced me to find a new PCP.

We have been seeing Dr. Grimaldi for 20 years. As his practice has continued to grow, his staff has become more and more rude. My husband saw him recently and asked about something that has really been bothering him and the doctor actually told him that he didn't have time to discuss the issue... So unbelievable rude. As a doctor you are supposed to care for your patients and listen to the issues and you can't even manage 5 minutes to discuss an issue... DON'T GO TO THIS PRACTICE

Dr grimaldi is very concerned about his patients. I've been under his care for 30+years. I like that he remembers who you are from visit to visit. His staff is hot or cold, but I'll reserve judgment because he's changed some staff. You get an old time feel from him that I like.

He asks questions but then finishes your sentences while you’re trying to answer. He just doesn’t listen. Tries to impress patients with his knowledge by purposely talking over their heads. Receptionist Nancy is unfriendly and rude. He just moved to a new location in Manchester. I was 10 mins late today for an appointment. He, not an administrator, made the decision to turn me away. I’ve been a patient for 18 years. How many times I’ve waited half an hour or more for him...

I really love this office and 99% of the staff, minus that one percent everyone's great but it gets tireless to call when the 1% on the other end is always nasty, that is not an understatement she picks up the phone and has an attitude the second she does like your wasting her time. More then once she has failled to relay my message to the doctor most likely having determind that her own response should be good enough... I only stay because I love everyone else's in the office

by far the best doctor out there. I moved and drive 45 mins just to go to him. takes the time to talk to you and really cares about his patients.

I have no complaints with Dr. Grimaldi, as for his reception staff, some of them are rude and incompetent. I was forced to cancel an appointment with less notice than I normally would have given due to a family emergency, when I called to inform the office they told me it was no problem and I would not be charged for the visit. After receiving a bill for the missed appointment I called to politely remind them that the charge should be rescinded and I was badgered over the phone and insulted. Even after I asked to have Dr. Grimaldi call me at a later time, the woman continued to be rude. Dr. Grimaldi later left me a message stating that he would waive the fee. Ive noticed some other receptionists have poor organization skills and are quite loose with personal health information; they have on more than one occasion faxed sensitive health documents to wrong addresses.