Kids First Dentistry & Orthodontics Norwalk's Online Review Report Card
Kids First Dentistry & Orthodontics Norwalk
4.8
Average Star Rating
345
Total Reviews
8
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Kids First Dentistry received 92.8% positive feedback, with patients praising the friendly staff, kid-friendly environment, and professional care. However, 7.2% of the feedback was negative, primarily citing poor time management, rude staff, and pressure for unnecessary treatments. Overall, the practice offers excellent pediatric dental care, yet it needs better time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Kids First Dentistry & Orthodontics Norwalk's Reviews
Highly recommend! Everyone at Kids First D&O is friendly, professional and wonderful with kids. My almost 7 year old had to have a tooth pulled and they were incredible from start to finish of the procedure. Thank you!
I give a 1 star review because every time my daughter has to get a x-ray they shove the peace down her throat.
I’m not someone who usually writes negative reviews, but I’ve been struggling with the Norwalk office for quite some time. I’ve been bringing my son here since he was 2 years old, and I want to emphasize that Dr. Leigha (who is not there anymore) and the hygienists have always been wonderful - caring, patient, and professional. Unfortunately, the issue has consistently been with the front desk and billing department. I’ve been charged multiple times for services that my insurance had already paid for. Each time, I’ve had to spend hours on the phone trying to resolve the billing errors, only to be met with unhelpful attitudes from the manager and front desk staff. It’s incredibly frustrating to trust an office with your child’s care but feel so stressed every time you need to deal with billing. While we’ve been happy with the dentist and hygienists themselves, the administrative side of this office has made it very difficult to continue here.
Good accommodation services is exceptional. And people over there are very nice.
10/10 recommend this place. My daughter is non-verbal/autistic and they work so well to fit her needs. The dental hygienist (I think that's the title) was an absolute gem. She was so nice and worked so well to make sure my daughter was comfortable. She let her take her time, let her touch the tools and really was just over all a sweet heart. I'm so grateful for this place. The main receptionist (I wish I knew her name) is also the sweetest. God bless them all!
This practice is really exceptional and they do an amazing job of really making the dental experience positive. The office staff are extremely helpful, very accommodating and friendly. The dentists and hygienists are amazing and very child centric. I would highly recommend this practice. Very professional and calm environment.
Kids first Dentistry has an amazing TEAM! I've been taking my kids since they were toddlers and every visit from the front desk, hygienist and Doctor, they made sure to give my babies their undivided attention. They talk to the kids, listen and engage making sure the kids are always comfortable before starting any procedure. My children always look forward to going in for their cleanings and I am truly grateful to the staff! Patient, sweet, polite and endearing each and every one there!
My 3 year old son experience at this dentistry was wonderful, the staff were really kind and respectful.
The Dr and dental assistant who waited on my son and myself today was so patient, kind friendly and understanding. Truly is a kids friendly dental office love it and love the staf!
Muy buena
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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