Community Health Center Of Stamford At Fifth Street's Online Review Report Card

No one answeres the phone!

Charlie Melvin and Kaylon Koski in behavioral health are both excellent. I’d avoid Jennifer Hussman for a PCP unless you enjoy being spoken to like an errant child. She is over-the-top condescending meanwhile she can’t manage to coordinate with a specialist for test results.

Such a beautiful clinic, providers are very helpful, but the staff over the phone are terrible. I called to schedule a NP appointment with diabetes urgent symptoms, Jessica completely disregarded my concerns and wanted to get my demographics despite me asking if she can please tell me when was the soonest appointment as I may just have to go to the ER and not establish for now. Not to mention that she is very rude. Would hate to have her representing my organization. May was helpful, but gave me an appointment date and time, two hours later I received a text message with a different date and time after I had requested my time off. I spoke with Sophie in hopes that she can help get the original date that I thought was being offered, not only was she dismissive, she didn't not listen nor she cared to understand or cared to fix her colleagues error. She made it worse by saying that my original appointment was only scheduled for an in person conversation with the doctor and that my symptoms will not be treated . She offered a tele visit for one day, and to see the doctor that I was scheduled with the following day. I don't think she understood when I told her that I also work in the medical field and that I am unable to take two consecutive days off in that event. I am so disappointed as I was looking forward to being a patient.

I called to make an appointment as a new client and was treated horribly because I do not have insurance. Needless to say I will only be using them for free Covid testing because they are only good for that. If you do not have compassion and empathy GET OUT OF THE MEDICAL PROFESSION!!

The guys at the testing site were very professional and had things moving relatively well. I didn’t have many people ahead of me but they were well organized. However I still didn’t get my results 5 days after, so I can go back to work. Had to go test elsewhere for that same reason. I called the center to get my results, no way to connect with a human being. Many extensions but none was helpful to reach out someone for results. The portal was not showing anything, just saying.

On their door, they direct you to 100 Bridge st. Good luck finding that place. The location exists on map but there is no CHC around there

This facility is great! But the off site Covid testing at Scalzi is horrible , the man who controls traffic needs a lesson on how to speak to a people in the community after all these are direr times and treat the community with respect. Mr Villanova is the rudest supposedly professional I ever encountered in a medical setting he can learn alot on sensitivity training and working better with the community. He is very obnoxious seemed very angry of his position. If these two persons continue to be employed there guarantee you will subject to move complaints. Francizta is the best!ThanksMedical Professional

I've been asking CHC since the spring to look at my teeth I know this won't let me I like complaining about a couple of teeth I have problems with and last night I had a tooth wiggle around that I didn't even know was a problem so I pulled it out by myself at 10:30 at night so I wouldn't choke on it while I was sleeping as the kind of s*** you got to deal with cheating

I have 10 days waiting for my covid results and they never send them to me. I tried to call many times and they never answered me

I was excited as to how easy it was to get a drive-thru Covid test. They said the results would be back in 2 days. The test was for my school age child so he could not return to school without the results.Welp, it's been 5 days and we STILL don't have the results back. Good luck navigating their phone tree and trying to get someone on the phone. When I finally did get through, a very nice woman told me she was surprised the results were not back and I should call Quest directly.After looking online for 15 minutes, I FINALLY found a phone number for Quest. A wonderful woman spent at least 15 minutes on the phone with me and could not find him in the system at all!I called CHC back, another 10 minutes trying to get someone on the phone who told me they don't use Quest!!!! She suggested we come in again for the test as it shouldn't take this long and it must be lost.