Robert J. Noecker's Online Review Report Card

I have seen Dr. Noecker for several years and have never had a bad experience. The office staff has always been responsive and helpful. I have never been kept waiting. The waiting room does have a coffee machine available for patients. My exams have been thorough and with up to date equipment. Dr. Noecker has never made me feel rushed and has always gone over any results of any tests. I am an advanced practice nurse and I have been pleased with this practice in all aspects of my care.

one star, just so i can post this. he neglected to take into account the fact that I had lazik surgery, resulting in my now being FARSIGHTED!!!! NOW I HAVE TO PAY FOR GLASSES FOR …More

it was amazing, I cannot believe the quality of my vision. I can drive my car without glasses.Big Thank you!!

I showed up at the East Haven, CT office to find no waiting area. I had to stand and wait for my turn to speak to the receptionist. The office is one big room divided by small partitions. My exam was done basically in the hallway because there was no room. When Dr. Noecker came into the exam room, he said "You know how this goes, right?" Well, no I don't. I'm not an ophthalmologist and it was going to be my first surgery of any kind. He explained the procedure to me, but not the possible problems that may occur during or after the surgery. I read his reviews on other sites & saw a lot of "1 stars" with major complaints so I have decided to cancel my surgery and go with another ophthalmologist.

Have not been to this dr in years. About six months ago his office added my number to his robocall machine. Calls at least three times a day everyday. Will not stop calls even after I complained to his office.

Terrible experience. He "diagnosed" glaucoma and several other serious eye conditions that I subsequently learned I do not have. He strongly advised laser procedure to "fix" the non-existent conditions. I would recommend avoiding him if you care about your eyes.

Today was my second visit, and I was quite annoyed by the wait. It took the good doctor an hour to see me. Mind you, I was on time. I actually arrived sooner, so my wait time was longer than an hour. Prior to visiting Dr. Noecker, I researched, I made a conscious decision to see him. I wanted better care for my eyes, I wanted a specialist, and Instead, I was seen by a “factory style” doctor. IMHO the patients were treated like cattle, one by one we were being whisked into his office. He was so overbooked it was utterly ridiculous. This had nothing to do with the pandemic issues, and how protocol is these days. He had a full staff. He honestly had too many patients for one doctor to see. I will seriously reconsider whether I’m going to continue to see him. 1 hour wait, that’s absurd.

We recently started seeing Dr. Noecker for my mother's glaucoma and light sensitivity issues. He was referred to us by her optometrist as we were not getting anywhere with her former specialist. Dr. Noecker quickly assessed the situation and came up with a reasonable solution. Three relatively minor surgeries later, we are making progress and have totally eliminated the use of pressure reducing drops that were making her eyes very sensitive to light. While she is not out of the woods yet, there is definitely progress where we had been given no hope. Because of her age and the criticality of her vision loss, we have been seen in every one of Dr. Noecker's offices, East Haven, Fairfield, Norwalk and Meriden on a frequent basis. In each one, the staff has been more than wonderful, kind and patient and all sorts of scheduling accomodations have been made. I can't tell you how pleased I am with this practice, with Dr. Noecker and with the progress mom is making.

Horrible experience at Fairfield location today. Did not get to see the Dr. Upon check-in I was handed 5 pages of paperwork. I had a broken shoulder surgically repaired last week, my dominant/writing hand. My arm is immobilized. I asked if there was another way I could provide the information because I was left-handed and would have trouble filling out the paperwork. The person I was speaking to went around the corner to ask someone else and I heard her say 'he can fill it out with his right hand.' I walked around the corner and said, 'you've got to be kidding me, there's no other way I can provide this information to you? What if someone has a disability, how would they do this?' The response was 'Their aid would fill it out.' I just took my insurance card and id and left while saying, 'or perhaps you could have provided the paperwork in advance, provide it electronically, or let me answer the questions verbally like every other office has been able to do.' I've had multiple first-time office visits in the past few weeks due to the broken shoulder. Very hard for me to politely explain how obnoxious and unnecessarily rude this was. Not to mention how out of line the response to the disability question was.

Would not at all recommend this Dr Noecker for any type of eye surgery or care. I had eye surgery and I had problems. I called for an appointment and the would not see me. The request was for a review of problems I was having a month after surgery. This request was within the 90 day period after surgery. They were pushing me off to a general eye doctor who kept lying that the surgery was "beautiful".