Hartford Healthcare-Gohealth Urgent Care's Online Review Report Card
Hartford Healthcare-Gohealth Urgent Care
4.4
Average Star Rating
1146
Total Reviews
39
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Hartford HealthCare GoHealth Urgent Care received 83.9% positive feedback, with patients praising the friendly and professional staff and clean, efficient facilities. However, 16.1% of the feedback was negative, primarily citing rude receptionists, long wait times, and poor communication. Overall, the practice is valued for its compassionate care, yet it needs better time management and front-desk customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Hartford Healthcare-Gohealth Urgent Care's Reviews
Trying to schedule an appt, cannot complete the form, it WILL NOT allow me to enter my required birth date. An hour online/phone WASTED!
Reviewed On Google
Knowledge able service!
Reviewed On Google
Skilled staff and PA, immediate care, wasted no time concerning my issue. Highly recommended.
Reviewed On Google
Even though is not the first time I visit, everytime the personal treats me with dignity and respect. They are very professional and know well house to treat their patients.
Reviewed On Google
Short wait! The prescription worked.
Reviewed On Google
Bonnie Simmons and her staff were thorough and professional. They ordered a chest x ray which confirmed bronchitis and prescribed antibiotics to deal with the condition. They have been effective.
Reviewed On Google
This is by far the worst walk-in i have ever been to. Wait time was absolutely ridiculous. Not even busy at all and still waited forever!!! Going anywhere else woukd be better than here!!
Reviewed On Google
The staff and the provider were excellent.
Reviewed On Google
They no longer do PCR testing and just send you to quest. What a waste of time and resources. Rapids are not as accurate and they send sick people to quest for testing they need and can’t always book an appointment in a timely manner. What a joke. All about money and not the patient. I’m never going to Go Health ever again.
Reviewed On Google
From the beginning of the visit to meeting Dr. Simmons; everything was positive. The visit was thorough, staff is kind, concerned and was interested in my well being. Entering me into the system was handled efficiently, processing me for my symptoms and concerns was handled professionally and working with Dr. Simmons diagnosis was thorough and very detailed. She was concerned about understanding everything that was transpiring, understanding all my current medications and dealing with my issue in a timely, relevant and compassionate manner. I felt that each member of the team listened, treated me with kindness and respect; and I received excellent care.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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