Optumcare Network Of Connecticut's Online Review Report Card

I graduated on 11/23/22 everyone is amazing helpful understanding caring and wants you to succeed I'm gonna miss all the women there I have grown strength and I'm grateful and I will continue my progress I was taught and I know the doors will be open if I need help again with opening arms amazing team

I'm doing aqua therapy at the pool there.... It feels so good in the warm pool

Total waste of time and money. The people here seemed to not even care about my individual needs regarding physical therapy for by back. Each time I went there they had me do a few extremely basic body movements for about 20 minutes or so and then rushed me out of there (to the cashier of course). I canceled my further appointments after a couple sessions only to be surprised by an additional bill that was sent to me because they realized they "under charged me". I basically threw away money by going there and got absolutely nothing out of it. I would never recommend them.

Total waste of time and money. The people here seemed to not even care about my individual needs regarding physical therapy for by back. Each time I went there they had me do a few extremely basic body movements for about 20 minutes or so and then rushed me out of there (to the cashier of course). I canceled my further appointments after a couple sessions only to be surprised by an additional bill that was sent to me because they realized they "under charged me". I basically threw away money by going there and got absolutely nothing out of it. I would never recommend them.

I would agree with previous reviews that the office staff is extremely helpful nice and professional. They remember your name when you come in and always sent timely reminders for your next appointment. My physical therapist Rima was very nice and tried to help me as much as possible. All therapists in the room were very friendly and the whole atmosphere was very comfortable.

I would agree with previous reviews that the office staff is extremely helpful nice and professional. They remember your name when you come in and always sent timely reminders for your next appointment. My physical therapist Rima was very nice and tried to help me as much as possible. All therapists in the room were very friendly and the whole atmosphere was very comfortable.

I like the staff they are extremely nice! Mrs. Barbara and Heather are very very nice. Heather is always smiling and she makes you feel welcome as well as Mrs. Barbara. I have been going there for about 2 months. I have to say that the staff there is great! However, Rema is very unprofessional and her attitude and behavior towards myself was unexceptable. I was kept waiting for almost 20 minutes, and she was made aware that I was waiting twice but, she never came out to say a word which resulted in my leaving.

The whole staff there is amazing! Especially Mrs. Barbra, Gary and Heather! They are very friendly and professional. All except for Rema who lacks etiquettes and manners. She is definitely not a person I would like to continue to see.

Such a positive experience between the care and the staff I couldn't ask for more

I was greeted for my consultation by warm front office staff, and then the PT that would be mostly assigned to work with me.I explained my issues, my pain level and my apprehension for certain activities.She made it very clear that I would only be asked to do what I could tolerate and not a smidge more.The Physical Therapists who work together in one large room with many clients at once seem to have each other’s back as much as their clients. Free flowing conversation was throughout as many of the clients offer pieces of their lives to these kind therapist.Although I am still new to the practice, I give it a👍👍👍!!!