Westport Pediatric Dentistry's Online Review Report Card
Westport Pediatric Dentistry
4.8
Average Star Rating
25
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Westport Pediatric Dentistry received 92.0% positive feedback, with patients praising the friendly staff, child-friendly environment, and Dr. Lee's exceptional care. However, 8.0% of the feedback was negative, primarily citing traumatic experiences during procedures and overcharging policies. Overall, the practice excels in providing a welcoming atmosphere, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Westport Pediatric Dentistry's Reviews
I can’t stress enough how much I don’t recommend Dr Lee! We had a very traumatizing experience with Dr Lee pulling out our daughter’s teeth. He pulled out four baby teeth with her crying loudly in pain the whole time. He did give the numbing shot but obviously was not enough. Took about ten minutes but felt like an hour. I should have stopped him and regret not doing so. A complete nightmare for a child AND parent. No apology either. Just creepy, traumatizing and kind of psycho overall. We finally had an excellent experience with a couple more baby teeth being pulled today from a new dentist. It reminded me that I forgot to write this warning to other parents. Edit: I’d like to note that the response below by the business seems to insinuate that we must have been ok with everything and/or disingenuous in our trauma because we went back for a cleaning. We take great offense to that. We went back for one cleaning because we knew it would be a hygienist and not Dr Lee. A hygienist would not present the same threat as Dr Lee in traumatizing our daughter.
Reviewed On Google
Fantastic experience all around. Kind helpful front desk, amazing hygienist who calmed my very nervous toddler, and a calm and knowledgeable Dr. Lee.
Reviewed On Google
Wonderful experience for many years!
Reviewed On Google
The office lacks any kind of empathy or care for patients emergency. They only care about money and overcharge. If an emergency comes up they will still charge you the $65 cancellation fee. With children emergencies happen! It's a shame that such money hungry policies are in place. Update: they called to apologize so I’m changing my rating to 3. I was going to give it a 5 but the office manager literally called to ask me about this post insinuating and assuming it’s me and wanting me to take it down. This made me feel bullied. Also, my kid went back to them b/c they were in the middle of a treatment and I didn’t want to introduce a change. My humble recommendation to Dr. Lee (who is fantastic) is get rid is these “Karen’s” from your office and hire a real personable, customer focused group to support your office.
Reviewed On Google
Dr Lee and the team makes a great pediatric dentistry, so far the BEST in CT and neighborhood areas Wilton, Westport, Weston My son has been going here since 4 years and we couldn’t have asked for more. Great support and Dr. Lee makes time to answer throughly to his patients and always very kind and patient. I wish they were not just pediatric so that I could go there as well. Dr Lee is amazing and the team very friendly and responsive!!
Reviewed On Google
Dr. Lee is absolutely amazing and caring! No better pediatric dentist in Connecticut
Reviewed On Google
Dr. Lee is the best! Super staff and a great office too.
Reviewed On Google
Thank you Westport Pediatric Dentistry for being wonderful!
Reviewed On Facebook
highly recommend this office. my son has anxiety when going to Drs and usually a battle and a fight btw he and I. Today was his first visit they made him so comfortable no tears no fight and he loved it. highly recommend this place.
Reviewed On Facebook
We love Dr. Lee! He is great with both my boys and so very patient! Amazing!
Reviewed On Facebook
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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