Ashkan Monfared's Online Review Report Card

Dr. Monfared performed my ear surgery at Bathesda Naval Hospital to remove a benign tumor in the Cochlea of my left ear and did a fine job. My surgery was 25 August 2017 and I have had no issues.

We were referred to Dr. Monfared by our ENT to perform surgery on my son. Even though we live 45 minutes away, the drive is worth it as Dr. Monfared is clearly highly skilled, knowledgeable, and experienced. You don't want just anyone doing surgery on you! He also gives it to you straight up and doesn't try to "sell" you surgery you don't need.

Difficult review to write as I really do like Dr Monfared...his manner, knowledge and clear depth of experience, however it's been difficult to work with his offices/GW Medical Faculty Associates. Challenges: 1. Scheduling appointments: Phone tag with seemingly only returned calls happening around 830-9am. When I asked Rhonda, Dr Monfared's office manager (not sure if it is her title), if we could schedule a time I was told that they were not able to schedule any calls?? 2. Back-office: at about 6pm the night before my morning surgery was to take place, I got a call from the hospital informing me that my health insurance hadn't approved the procedure and to make sure I heard from them before going to the hospital. Ultimately my scheduled surgery was pushed from the morning to the afternoon but I had to spend hours on the phone between the hospital and my insurance to make this so. I then found out that the claim for the procedure was not even filed until 2 days before my surgery. When I first asked Rhonda about the approval she said she sent it out 6 weeks prior and then later said "it's a 3rd party" when I shared that my insurance said it was filed days prior. This was really hard to hear given how much planning and work I went through to coordinate and plan for my surgery. If they use a 3rd party, then they should still accountable for the service they are providing. 3. Day of Surgery and follow up: the surgery went smoothly at the new time, but by the time I came out of anesthesia, nobody from the Dr Monfared's office was still in the hospital to talk to me directly and when I asked questions of the nurses at the recovery room questions, they were great and tried to reach Dr Monfared's office to get answers but ultimately I got varying answers through the grapevine. Nobody from Dr Monfared's office followed up with me afterwards. Although I had an appointment scheduled for a month after my surgery already (that I had to reschedule as the Dr wasn't in town) I had to call and leave messages for 3 days to get a call back to answer questions/concerns I was having. Ultimately I ended up creating an account in their patient portal and could get timely answers to any questions I had directly from Dr Monfared within 24 hours. To summarize, I like Dr Monfared...he's a skilled doctor with a great demeanor, but the GW Medical Faculty Associates has some serious issues with patient care and basic customer service and did not seem very interested in anything other than pointing fingers when asked.

I was referred to Dr. Monfared seven years ago when diagnosing significant recent hearing loss. I was diagnosed with Otosclerosis, Dr. Monfared suggested a Stapedectomy in order to restore hearing loss and improve my hearing. In short, seven years later, with my hearing issues at an all-time low. Something absolutely needed to be done, I returned to Dr. Monfared for a Stapedectomy. Now, just five weeks after having the Stapedectomy, I feel like I have my life back! My hearing has improved so much it is absolutely unbelievable! Everything is so much louder, so much clearer, and so much quieter. My own voice, my body, I forgot how much noise my stomach makes. Five months ago, the lowest point of my hearing loss, everything started sounding like an old crackling mono AM stereo. Today, music on the lowest volume sounds unbelievable incredible! The Stapedectomy has also cleared up a lot of terrible tinnitus as well. I also have to say I am blow away at how much better I can hear out of my right ear now as well - voices started sounding like their noses were pinched, higher-pitched voices, crackling, frying background sounds – all completely gone! That was the Otosclerosis, it moves to both ears over time. Just a little ringing in my right ear remains. I wish I would have had the surgery years ago! Dr. Monfared and staff were very professional, everything went so well, I am so grateful! Thank you!

Dr. Monfared is an excellent and conscientious practitioner. I highly recommend him for patients experiencing cholesteatoma or other chronic ear diseases.

I have been seeing Dr. Ashkan Monfared for last two years and I am glad that I chose him from the surgeons that were recommended for my acoustic neuroma surgery by my ENT doctor. I will say that not only Dr. Monfared is one of the best surgeons of Neurotology, but also a very nice person to deal with. Every time I see him, he is very patient and thorough with me to explain options I have to treat my condition, which really puts me at ease after all the nervousness I had initially after my diagnosis. Thank God, listening to his recommendations and since he has been monitoring my condition, I have been able to avoid surgery so far and may be for good. I would recommend him to anyone who is looking for an otolaryngologist.

Dr Monfared’s name means “unique .” And he is unique in his medical skills, experience, kindness and care.

Dr. Monfared is knowledgeable, caring, and optimistic. He was just the surgeon I needed when the MRI came back showing I had a brain tumor. He formed a fantastic team with Dr. Richard Murray (neurosurgeon) to remove a large brain tumor (acoustic neuroma) in June 2021. This was a stressful time for me and my family. My ENT recommended Dr Monfared, who has researched and written extensively about just the the tumor I was dealing with. He's performed hundreds of similar surgeries, and we all felt better knowing that I had two of the top neurosurgeons in the country doing the surgery. Dr. Monfared explained all of my options, answered every question, and was able to schedule my surgery quickly, which I greatly appreciated. The surgery was very successful and I've recovered well. I highly recommend him. His staff was wonderful too and helped me communicate quickly with Dr. Monfared in between appointments.

DR ASHKAN MONFARED ,MD. Excellent doctor and very nice thank you for your wonderful care .

Always rushing, needs to work for the patients and not the insurance company