Kavita K Patel's Online Review Report Card

Awful place, I had to wait for long time to get an appointment , I told the scheduling staff I am 8 weeks pregnant need of prenatal visits, to my surprise when I went at time of my appointment they told me they scheduled me with social worker which I didn’t ask ( he was very rude and an professional) . I was confused and asked I asked to be seen by a doctor, the front desk told me they don’t have a doctor to see me and she scheduled me for another month. It was completely waste of time. Stay away from this place!

Soy paciente de este sitio por más de 20 años antes muy lindo servicio el mejor de todo Washington hasta recientemente hace pocos meses el servicio está siendo de muy mala calidad con personal tan unprofessional en todas las ramas desde recepcionistas hasta doctores ya no hay esa calidad de humanos que tengas a hoy en día solo como paciente eres un número más sin importar que seas humano como cualquier de ellos no se en que momento se ha convertido en un sitio sin principios espero que esto mejore o pasara a ser otro lugar del montón qué hay sin reputación.

I have been a patient here since a little baby, literally. I have never experienced unprofessionalism from them until recently. Med record department is the absolute worst, they do things their own way and never seem to answer the ducking phone. I have tried countless times to contact them and even left at least 20 voicemails but no call back.

Very bad customer service, you have to wait for more than an hour, it’s very hard to make appointment with your dr because they always tell you there is no available space… this is the worst place I wouldn’t suggest this place specially for moms...they will cancel your appointment for no reason

this is ridiculous, I have been a patient of this clinic for many years but now I am kind of disappointed I have been trying for last past two months trying to make an appointment and they put me on hold for 40 minutes to an hour we don’t have time for that’s I guess I have to look for another provider.

Que mal servicio tengo una semana queriendo hacer una cita para mi y no contestan hasta una hora y nada por eso cambie a mis hijas por el pésimo servicio.

They are pretty slow because the front desk staff makes minimum wages and the HR director makes as much as a surgeon. This is not a non-profit clinic that cares about its patients.

They are not helping with my father’s health insurance at all.

I had an appointment today and they refused to give me what I needed and they wanted to do what they wanted. Wouldn’t recommend this place

My experience at this location has been anything but pleasant. From the moment I arrived I was met with prejudice. The service was sub par but the results for a Covid test that was mandated by my child’s school is why I’m here. The lack of follow up and concern regarding this service is poor. I got sky believe some serious changes need to be made to diversify this center.