Kevin Perman's Online Review Report Card

The worst "doctor" & "medical office" in the United States!I have never experienced such HORRENDOUS service & lack of care!I can't believe my optometrist referred me to this clown!What a crap show!I now think my optometrist sucks. Won't go back to her either -- This idiot NEVER answers his phone!U get cut off of 9 times outta 10!I did once get thru to his secretary's voicemail.Left half a message before it cut me off.She called my number & said to call her back.I did. And, guess what?!I got her freaking voicemail!From the other bad reviews Perman has, it's a good thing we haven't been able to schedule an appointment.The state needs to take away his medical license.Loser!

From start to finish, the experience was just lovely. Staff was knowledgeable and friendly. Dr. Perman was a delight. I am very happy with my results - bilateral lower lid blepharoplasty. I had bags for days (hereditary.) No more!

Long story short. Dr. Perman was a no show to an appointment. No help from his DC staff. Call to main office disconnected. Three call back got this message "office is closed. have a good holiday." One hour later got thru. The administrator was adamant that I had gone to the wrong office "my fault". When I pointed out that the appt. was made by my ophthalmologist who chose Dr. Perman because of his office in DC and that the office confirmed my appt for DC and apology came forth. My conclusion, Dr. Perman is spread thin with offices in DC, MD & VA and there are front office challenges. Suggest that if you are going, you double check to make sure that the staff has booked the appt correctly. I will be going elsewhere.

I was referred to Dr. Perman by my opthamologist. I had been struggling with my vision due an obstruction from my upper left eyelid. I was very anxious about having this procedure and how it might turn out. Susan was the office manager that guided me through the process with paperwork and tests that needed to be completed before the surgery. She was friendly, helpful, and patient will all my questions. When I met Dr Perman, I was immediately reassured and felt very confident about moving forward with the surgery. I was made aware of everything that would happen and felt very prepared for the entire process. He answered my questions and helped me to understand the options I had. The surgery was a great success and I was so excited at the results. I am still in the healing process but I can already see a significant difference and am so grateful that everything turned out well. My vision has improved already and the results of surgery helped the appearance of my left eye. I have wanted to have this fixed for so long and am so happy to have found Dr. Perman to do such a great job and make me feel so comfortable in the process. I would highly recommend Dr. Perman as a doctor that takes his time with his patients and does excellent work. Thank you to the entire staff and Dr. Perman for a wonderful experience that turned out great.

I was given trusted referral to this Doctor by my ophthalmologist of 24 years and found his staff so rude and lacking in basic etiquette I had to leave the office in disgust before seeing this Doctor after a 5 week protracted affair. The Manager Susan and assistant were very rude throughout a 5 week affair till I was left abandoned in hallway day of appt. Unlike other cosmetic surgeons, this Doctor requires a $75 consult fee while his peers offered considerable time and more polite staff for reviewing blepharoplasty eyelid surgery where the specialties were not a fit. When I followed up with Dr. Perman about the awful experience over a 5-week period that cast serious doubt on the post surgery care in his office, he compared the experience to "a bad meal at a good restaurant." This Doctor had an arrogant attitude and couldn't care less about the awful treatment of his staff much less appreciate how poor a reflection this is on his practice or the quality of care from his office.

I was given trusted referral to this Doctor by my ophthalmologist of 24 years and found his staff so rude and lacking in basic etiquette I had to leave the office in disgust before seeing this Doctor after a 5 week protracted affair. The Manager Susan and assistant were very rude throughout a 5 week affair till I was left abandoned in hallway day of appt. Unlike other cosmetic surgeons, this Doctor requires a $75 consult fee while his peers offered considerable time and more polite staff for reviewing blepharoplasty eyelid surgery where the specialties were not a fit. When I followed up with Dr. Perman about the awful experience over a 5-week period that cast serious doubt on the post surgery care in his office, he compared the experience to "a bad meal at a good restaurant." This Doctor had an arrogant attitude and couldn't care less about the awful treatment of his staff much less appreciate how poor a reflection this is on his practice or the quality of care from his office.

I was given trusted referral to Dr. Kevin Perman by my ophthalmologist of 24 years and found his staff so rude and lacking in basic communication etiquette I had to leave the office in disgust before seeing this Doctor after a 5 week protracted affair. Unlike other cosmetic surgeons, this Doctor requires a $75 consult fee while his peers offered considerable time and much more polite staff for reviewing blepharoplasty eyelid surgery where the specialties were not a fit. Yet his assistant Zuleyka was rude from the start resisting my request to speak with the Office Manager, Susan, who when I finally reached her was defensive and failed repeatedly to follow-up as needed in advance of the consult. She had every excuse why she couldn't follow-up over a 3-week period as arranged and then when we finally covered this medical concerns for the consult, Susan and Zuleyka were both terribly rude on day of visit leaving me abandoned for half an hour in the hallway, so I had to leave in disgust before meeting this Doctor. When I followed up with Dr. Perman about the awful experience over a 5-week period that cast serious doubt on the post surgery care in his office, he compared the experience to "a bad meal at a good restaurant." Claims I was his first complaint about his staff which is contradicted by the other review on this site that appears similar in nature.This Doctor had an arrogant holier than thou attitude and couldn't care less about the awful treatment of his staff much less appreciate how poor a reflection this is on his practice or the quality of care from his office.

Dr Perman performed some minor surgery on my eye yesterday and I couldn't be more impressed with his skills. He walked me through each step and made me feel very much at ease. Susan, his Office Manager was very professional and detailed in what i needed to do to get ready for the surgery.

Dr Perman is the only doctor to go to for eye lid surgery. I have been told by two other doctors to go to him for a cyst/mass I had on my bottom eyelid. He is very easy going and makes you feel relaxed. I had my consult in Fairfax and surgery in Bethesda. He did awesome work on my eyelid and during surgery (which I was awake) he and he nurses kept the conversation going to make me feel at ease. If I had to complain about anything .... his office was supposed to call me the next day to see how I was doing but I never got a call (I was told they were short staffed that day) and there was confusion on the paper work for post op, the office manager insist I do hot compresses after icing for two days but there was no mention of that in the paper work and I simply was not going to take her word. She said she would have Dr. Perman call me and he called within five minutes and told me to indeed put hot compresses on my eyelid. I will not reduce my stars, his work was exceptional

I found Dr. Perman and his staff to be friendly, caring and knowledgeable regarding my recent eye procedure. I would recommend his office without hesitation.