Whitman-Walker Health - Max Robinson Center's Online Review Report Card
Whitman-Walker Health - Max Robinson Center
4
Average Star Rating
22
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Whitman-Walker Health - Max Robinson Center's Reviews
They canceled my appointment 3 times after them asking me if I am available that day. I usually am but they should be asking the doctor if he is available. I understand it's Christmas but you should not schedule people on days if you are leaving for a week.
Reviewed On Google
Trying to schedule an appointment has become very difficult, you are placed on a very long hold to what seems like a transferred call only to be placed back on hold to be disconnected. This process is unacceptable and not very patient friendly. It should not be that difficult to schedule appointments.
Reviewed On Google
I know its alot going on but whats with picking up the phone and not scheduling someone but to transfer a call thats not getting picked up. I'm confused about the whole situation 😕
Reviewed On Google
Went today for COVID testing and had the most wonderful experience. The staff and physicians were incredibly kind, organized, and thoughtful. They did a great job of explaining what the process would be and everything was totally smooth.I was in and out in 10 minutes!
Reviewed On Google
The staff was incompetent and did not help me at all very disappointed
Reviewed On Google
Very kind, personable, and efficient. I was scheduled in for a walk-in appointment since my primary care physician in the downtown facility was out of office.
Reviewed On Google
Not bad.
Reviewed On Google
The most incompetent staff I've ever dealt with in my life. This includes the pharmacy and it's staff, the 14th street nw location, and the SE DC location. The Doctors, Medical Assistants, pharmacy techs, pharmacists, telephone operators, every one. No one person is excluded.
Reviewed On Google
Disappointed in how much of a different experience you get when you go to the location in SE vs NW... Is there less consideration/customer service based on demographic being served? I like the SE location for convenience but if I want to be treated well and not over looked I'd have to travel to NW where there's a better facilities and timely services are offered.
Reviewed On Google
I came here for a general check up since I got an appointment fairly quickly. I am very happy with the service here, they have great doctors and excellent staff. This health center is specialized in serving lower income residents. The patients looked happy and the waiting times were not too long, which is not the usual case for such places. As the previous review said, I hope this place is here to stay. I am very impressed to say the least !
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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