Rachael Smith's Online Review Report Card

I have been a patient at both locations for many years. Dr. Smith has done my injections. I am very happy with the care and concerns she has for my overall health. Great office staff as well!

I had to see her because my regular physician in the practice had to leave early. She did not examine me and only came into the room to give me a prescription. I was told itd be the same one my usual Dr gives me, but it was different and there was no explanation why. By the time I read the script, she was long gone. So before I left, I asked the receptionist what this medication was and why it was given to me. When the receptionist walked over to ask her about it, the whole waiting room heard her yelling at the receptionist saying I gave him his medication. What more does he want from me?! I left and never came back. I never filled the script she gave me either. I hope it was just a bad day, but either way, it was unprofessional and unnecessary.

I had an MRI which showed 2 herniated neck discs and severe pain in right arm and loss of use of my hand. She immediately zeroed in with electricity test and a type of ultra sound and diagnosed the pain was from a pinched ulnar nerve in my elbow and severe carpal tunnel. I was operated on and am recovering amazingly well. She is empathetic, listens to the patient even though her instincts are way ahead. She saved my arm, my dominant hand and my profession as an artist for 50 years.

She is very unprofessional,

Does not listen to the patient,

Dr. Smith is patient and empathetic to the pain you are experiencing. When doing a procedure (Ive had a variety performed by her) she explains everything she is doing. Her knowledge of other potential diagnosis outside her specialty is impressive as is the calm, smooth manner in which she speaks and conducts herself during procedures. There is one thing you should know, immediate treatment and pain relief should not be expected. You need to work in conjunction with pain management but she is quick to schedule injections whenever possible. I wouldnt trust anyone except Dr. Smith to insert a needle between my vertebrae!

My first visit was a nightmare the doctor was very rude poor bedside manor dismissed my pain issues had no regards to how I was feeling just briefly saw me and said to follow up with another appointment ...aaaahh no never did I return or will I ever recommend this doc to anyone. . Just rude!!

I have been seeing Dr. Smith for approximately 1 1/2 years. She is very knowledgeable, and has been able to relieve my pain, something that no other Dr or specialist has been able to do. I think part of the problem is that she is not a pill pusher and most people who see a pain specialist just wants the drugs. I would recommend Dr. Smith to anyone who wants pain relief, but if you just want drugs go elsewhere. She is not a Drug Dealer.

After waiting 20 minutes after my appointment time. Dr Smith came in, and within 5 minutes she had decided that my years worth of a chart and tests meant nothing. That i just needed to live with my pain. And at 29 its normal to feel that way day in and day out. Im not sure if she was having a bad day. Or if i somehow rubbed her the wrong way. Her bedside mannor was awful. This was my first visit with her she took no time to understand my problems. and went as far as to tell mei had no injuries Worst experience Ive had in my over a year long quest to relieve my pain and find out whats wrong with my body. Would not recommend her to anyone!

Was referred to them by my neuro surgeon Dr Smith apparently reviewed his orders and decided not to follow and shredded my records. Meanwhile I wait a week for them to schedule me I called them to find out my records were shredded and they DID NOT BOTHER TO CALL THIS OFFICE IS UNPROFESSIONAL GROUP AVOID THIS PRACTICE

She is an able diagnostician. She is defensive, quarrelsome and impatient. She is prickly and a very poor communicator. I could not recommend her services in good conscience to anyone.

Fabulous, caring doctor. She is very concerned about her patients. Would recommend her to anyone.