Craig Silver's Online Review Report Card

I have never in my entire life been treated so poorly by a doctor. I made a first time appointment for my son. After waiting for 3 months, we get there and the doctor had to cancel the appointment. They scheduled a new appointment for him 3 months from that date. They don’t care. I also had an appointment for myself since I wasn’t feeling well, I arrived to the appointment a few minutes later and although he knew was feeling very sick, he refused to see me. I was treated so bad and they don’t care at all. I will never go back there and I won’t recommend this doctor nor this place. They don’t care at all. All they say to you is” if you don’t feel well, go the the emergency”.

This is my elder family member's primary. Peter says he's a great doctor but unfortunately miserably unreachable by phone. I am currently on my 8th call, 5 hang ups before answering, one answer with no person on the line, 2 times reaching the receptionist- both times she forwards me to a line that rings until it hangs up and she's sent me to 2 separate doctors when I simply asked if a message can be passed through. I called the main hub and they are trying to reach out as well. The doctors Silver referred him too has requested we confirm te appointment with Dr.Silver's office because they are impossible to reach. There is a virtual option, but Peter cannot use it bc of his loss of eyesight. This review is to request a change in your office structure as it is infuriating and impossible for everyone.

Feel safe and well taken care of by his team

Satisfied

Not sure about Dr. Silver as I only spoke to him for 5 min. This office is ALL of what’s wrong with our healthcare system. Spend hours trying to make appointments, phone calls dropped, on-hold 15m then disconnected again, asked for a simple blood test appt and was told they’d call back. THREE weeks later they call back, left vmail but I cannot get back through the phone system to return the call and get a simple blood test (while I sit on hold and hear a recording of how easy it is to get same or next day appointments — such a load of lies.). WILL NEVER RETURN, HORRIBLE EXPERIENCE.

omg. this Doctor is an angel on earth, he has been our family and friends pcp for over 10yrs or more, i haven't seen him in over 4 yrs now, because he dont accepts avmed insurance anymore. and i haven't chosen another pcp since. i am still hoping for them to stay accepting avmed again.🙏❤. Dr silver don't leave stones unturned

The worst experience I ever had in the doctors office. First of all, Dr. Silver walked into the office with a student and proceeded to examine me without my permission. I have never gave my consent for the student presence! I felt uncomfortable, uneasy and destructed! While examining and after, I have never received any feedback for any of the examination procedures.... ex.: " Your lungs sound normal". Nothing!! All of the questions were answered with either: " It's not my specialty" or with evident discontent. I feel like I have wasted my annual physical appointment and received no medical guidance or have a clear picture of my wellness. Dr. Silver failed to address my concerns and provided a poor medical treatment/consultation! Also, The visit summary indicates that the Prostate Cancer Screening was discussed.... it is Not true, no prostate examination or even discussion about it took place! I will make a complaint to my insurance as the physical examination was incomplete and in my opinion doesn't even qualify as an annual physical examination!

This office is run terribly I have covid. Dr silver does not answer email. Or return messages for 2 days so far This office does not answer the phone Finally got thru. Office manager said she called and left message. There is no Message or missed call. She lied. Phone records prove it Don’t use dr silver I use dr Hemowitz as my cardiologist in the same office. He is great. He always responds. Great doc

I’m completely over this Dr. I can’t get a simple letter to provide my employer after being out with covid. This guy had me schedule and pay for 2 visits one week apart just to ask for a letter. After all of that, he’s written the letter wrong 3 times. Shame on him. I’m not only finding another doctor for myself, but my 2 adult sons as well. Oh, and let me add I was on hold for the telemedicine appointment for an hour and 28 minutes and this guy didn’t even apologize for me having to wait so long. He acts like he can care less even while speaking with him. This is not the kind of Dr. I want taking care of me and my family!

After hearing out my concerns, the staff became very communicative w. me & my needs. Katherine, Dr. Silver & staff understand people's circumstances & do work around YOUR schedule. Telehealth has been a blessing. 😎