Mark Altschuler's Online Review Report Card
Mark Altschuler
3
Average Star Rating
2
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Mark Altschuler does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Mark Altschuler's Reviews
Dr. Mark Altschuler came highly recommended. And he may be great, I unfortunately never got to meet him. I had questions about the insurance verification (how much this was going to cost me changed from last year's plan), and I called to speak to his office staff who had verified the insurance. They said it would cost me $200 or $210 for the visit, but I thought it would be $170. The receptionist said she would have billing re-verify and get back to me if what I owed was different than $170. I subsequently researched on my end and say that in fact, it would be $200. or $210, not $170. As a courtesy, I called the doctor's office to say they had been right. First the receptionist was rude and said "I told you we would call you back if you had to pay something other than $170. You only have to pay $170". I tried to explain to her that they had in fact been right about the $200 or $210, and $170 was incorrect. She was exasperated and transferred me to Brenda, how appears to be the office manager. Started to try to explain this to Brenda (remember, I was under the impression they were re-verifying the insurance) and Brenda just started going on about the process they follow to verify insurance. She went on and on. I already knew that and didn't need to be told all of that, so after she finished, I told her to shut up and listen to me and why I was calling. Then she told me that they didn't patients like me and that I could go to another doctor. And then they canceled my appointment. I left a message at their oncall number where I specifically relayed the problem I had had, and Dr. Altschuler had Brenda call me back and she wouldn't shut up and I told her I didn't want to talk to you because she didn't listen, she then called me rude. The whole thing was baffling, shocking and appalling. I wouldn't go to this practice simply because there are other doctors with way better office staff. And apparently, this doctor's office, according to the office manager, Brenda, doesn't need patients.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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