Esteban Kloosterman's Online Review Report Card

Go Elsewhere! My father had a procedure that required a follow up post T.E.E. after 6 months. After 8 months never hearing from the office, we called and called leaving several messages, finally getting through we set up an appointment to see Kloosterman so he could then schedule the post T.E.E. We never saw the doctor only the assistant, who admitted my father's post T.E.E. is long overdue...she said the hospital would call us to set up the appointment. After almost 2 months and not hearing from the hospital, I have left weekly messages to Kloosterman's office. You cannot get through to talk to a person... the only option is to leave voicemails, no matter what extension you use. The extremely long message is enough to drive anyone into madness...and then to continually have to endure it every week leaving messages that go unreturned and unanswered...It's exasperating. Their inability and disorganization to return calls and/ or to follow up with necessary protocols demonstrates their lack of care or concern. My father is 91 and needless to say, we go to many, many doctors in the area, this one, is by far the WORST!!!

I had been struggling with atrial fibrillation with rapid ventricular response and was prescribed Disopyramide, which caused me severe side effects. In great distress, I stopped taking the medication and called Cardiac Arrhythmia Services. Dr K was the on call physician and he returned my call. He concurred with my decision to discontinue the medication and said he would be checking my chart and calling me back with further instructions and/or a prescription for an alternate arrhythmia control medication. He further said, “If you don’t hear from me, call me tomorrow morning.” He never called me, so, as he directed, I called his service. Again he didn’t return my call, but the service did 2 hours later, asking if he had. I told them he hadn’t and they said they would page him again. He never returned my call. The next day, my primary Dr had me emergency admitted for a 4 day stay in the hospital. I guess whatever Dr K was doing on Sunday, was more important than a patient in distress.

I saw Dr Kloosterman, smart doctor, got me diagnosed correctly quickly and on the right medication. I saw his PA, Sadelyn Santos, she is very compassionate, listens carefully, took her time with me. The office staff is friendly and efficient. A rare thing these days... lol. Highly recommend them.

A wonderful doctor ! personable...compassionate...and an expert in his field. He has helped my husband so much. The office staff is very efficient and helpful. One of the best doctors we have been to.

I highly recommend Dr. Kloosterman he is a great surgeon for arrhythmias.

The absolutely most incompetent doctors and office staff I've ever dealt with. Drive out of Boca for Arrhythmia docs. Had a 1pm appointment the doc was 2hrs late. Made the next 1 at 9am. He was an hr and a half late to the 1st appointment of the day. When I decided its unbareable and transferred they messed up my charts 2x, and then said I should be thankful they didn't charge for 10 pages of printer paper 😂.

Dr.Kloosterman is a very kind and intelligent person who listens and explains everything thoroughly. He takes his time and really gives a lot of information when asked.

Dr Kloosterman is a very kind and gentle doctor. He explains all issues and asks for any questions.

A pacemaker/defibrillator was inserted by this practice in my chest. All data was monitored on their computer system. In February 9, 2019 I experienced 2 shocks and went to the hospital. It took this practice more than 2 hours to get there and in the meantime, I had 8 to 10 more shocks. When I went to another doctor afterwards, it was discovered that all the data from the February episode had been "erased." In addition, it was discovered that they had never optimized or synchronized the device so that my heart was beating in waves instead of in a coordinated manner. This has been corrected by another practice.

We found Dr. Kloosterman to be very patient & calming. He explained my husbands conditions & recommendations in a manner that was easily understood. His PA was also excellent. I normally do not like to see PA but she took her time with us & explained everything. When we requested to see the Dr. he came right in.