Fiedler Jodi's Online Review Report Card

More of a patient mill than a doctor's office. No regard for patient's time. Can wait 1 1/2 - 2 hours to be seen. I was a little late to an appointment and I was "punished". I was told I would have to wait until everyone in the waiting area was seen before I could be seen. Have been a patient there for YEARS. No customer service. No loyalty. Taking my business elsewhere ( and sadly they do not care).

My doctor asked me to make an appt with Dr. Fiedler. The office manager said they refused to accept me as a patient because i saw another dr in their office 2 times previously. The dr in question retired from the practice and did not specialize in the area of treatment I needed. The manager just reiterated over and over "we accept some patients who saw a partner from the practice but we will not accept you. Makes no sense and that is what she said over and over. I asked her to explain and she just reiterated same thing. She said that I spoke over her and that the doctor wouldn't see me if I spoke over her. So that is the care or lack thereof you will get from this office.

I took my 3 girls today. We highly recommend her. She is very smart, explains things well, and makes my children feel at ease. Definitely worth the wait and when you need extra time, she always gives it without rushing. Definitely worth the wait. So appreciate her nurse Sabrina who writes down instructions and is always kind to the girls! Thank you!

Definitely would not recommend! I sent my daughter to this practice for acne on her face. Instead of calling your prescription in to the local Walgreens or CVS they insist that you use their own pharmacy. The practice must own Ocean pharmacy. The first day the pharmacy sent me 5 text messages to give them all my insurance information. Then they told me they don’t take my insurance Atena. Then I called Dr. Fiedler’s office and ask them to please please just call it into Walgreens or CVS. They left us a voice message That they will not call the prescription into my pharmacy they will only call it into ocean pharmacy. Then they referred us to Oceanview pharmacy. My daughter didn’t want to be bothered and was going out of town so she just gave up. Never filled the prescriptions for acne. What a waste of an office visit! Would never go back! Totally ridiculous.

Dr.Fiedler is very knowledgeable, experienced, and explains in a simple way. She treated me and my son. I had a pleasant experience.

I was referred to Dr. Fiedler, She was the third Dermatologist I consulted with. Very unprofessional. She didn't take the attitude of examining me. She couldn't even determine if I had Psoriasis RA or just Psoriasis. I am looking for a doctor who can at least make a determination of a horrible skin condition. She spent not even 5 minutes in the exam-room. Good Luck to all of you.

Every time I go I wait. Yesterday I waited almost an hour and then was told I'd also be waiting in the back before seeing the Dr. She and her staff have no respect for patients' time. Dr. Fiedler needs an email for patients to reach her HER directly as it is impossible through her staff.

Dr. Fiedler was highly recommended by two friends. I think she’s wonderful. She spent a good deal of time with me removing a 3 inch stitch that a different doctor (a plastic surgeon in NY) left in my face after a botched facelift. It was supposed to be dissolvable but it wasn’t. The stitch caused me to have a staff infection. Dr. Fiedler was gentle and professional. Once the stitch was removed I healed rapidly. I would feel safe going back to her any time I need a dermatologist for anything.

Called for an appointment and had to wait three weeks to be seen! The office called the day of the appointment and said she was running late about 45 minutes! We arrived 15 late and were refused to be seen! They asked to reschedule and we said no! Will go elsewhere and the receptionist said ‘ok’!

Went to the office for a 12:15 follow up appointment.I arrived at noon.The receptionist was a little snippy and told me that she couldn't check me in until my appointment time.I told her to cancel my appointment and that I will find another Dermatologist. (I would recommend Dr. Eli Cohen in Boca)TERRIBLE CUSTOMER SERVICE.