MIni Mouths Dentistry For Kids - Boca Raton's Online Review Report Card
MIni Mouths Dentistry For Kids - Boca Raton
4.8
Average Star Rating
786
Total Reviews
35
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Mini Mouths Dentistry received 94.5% positive feedback, with patients praising the friendly staff, professional service, and comfortable environment for children. However, 5.5% of the feedback was negative, primarily citing unprofessional staff, insurance issues, and rude front desk. Overall, the practice excels in child-friendly care yet needs improved customer service and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of MIni Mouths Dentistry For Kids - Boca Raton's Reviews
Great service, Nice Office and the staff is amazing! Highly recommend recommended!
Bad for Michelle
Best dentist 🦷 and staff in Boca Raton 🤗❤️🙏
The staff is very knowledgeable and willing to work with you and your insurance company. They go extra mile to make your kid comfortable. As usual, we are always welcomed there.
Maravilhosa! Todas super atenciosas , obrigada por toda atenção 😘
Staff was wonderful, very kind to child.
Worst dental office! This office is clearly more focused on collecting money than helping their patients. My son has full dental insurance coverage, but the office refused to see him because of a coordination of benefits issue that only required updating his insurance information. Instead of helping resolve the issue, they insisted I pay out of pocket. As his parent, I spent over four hours on the phone with the insurance company obtaining a termination letter from his previous insurance so his current insurance could be correctly listed as his primary coverage. After I provided everything they needed, the office still refused to submit the updated information to the insurance company. To make matters worse, a staff member (Racquel) even hung up on me. What makes this even more disappointing is that my other child has been a patient at this office for over 12 years. After years of loyalty, I have never been treated with such disrespect. The most upsetting part is that my son needed to be seen for an emergency after he accidentally knocked out a tooth prematurely. I simply wanted to make sure there was no nerve damage or injury to his permanent adult tooth. Instead of prioritizing a child with a dental emergency, they turned us away over an insurance issue that could have been resolved. I have never experienced such poor customer service or lack of compassion. We will not be returning, and I would not recommend this office to anyone.
Worst dental office! This office is clearly more focused on collecting money than helping their patients. My son has full dental insurance coverage, but the office refused to see him because of a coordination of benefits issue that only required updating his insurance information. Instead of helping resolve the issue, they insisted I pay out of pocket. As his parent, I spent over four hours on the phone with the insurance company obtaining a termination letter from his previous insurance so his current insurance could be correctly listed as his primary coverage. After I provided everything they needed, the office still refused to submit the updated information to the insurance company. To make matters worse, a staff member (Racquel) even hung up on me. What makes this even more disappointing is that my other child has been a patient at this office for over 12 years. After years of loyalty, I have never been treated with such disrespect. The most upsetting part is that my son needed to be seen for an emergency after he accidentally knocked out a tooth prematurely. I simply wanted to make sure there was no nerve damage or injury to his permanent adult tooth. Instead of prioritizing a child with a dental emergency, they turned us away over an insurance issue that could have been resolved. I have never experienced such poor customer service or lack of compassion. We will not be returning, and I would not recommend this office to anyone.
La atencion es muy buena los niñas se siente agusto y felines de ir.
Me encanta, el trabajo y el trato a mis hijos
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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