Xiao-Mei Zeng's Online Review Report Card

This review is long overdue- Dr. Zeng is incredible. When I first moved to Florida in 2022 and experienced my fourth miscarriage, Dr. Zeng saw me and gave me care when every other doctor in the South Florida area told me "sorry we don't see patients who have just had a miscarriage. Since that miscarriage, I continued to see Dr. Zeng. When I got pregnant again she gave me wonderful care, and also referred me to my high risk doctor, Dr. Stella (another incredible doctor). Dr. Zeng delivered my baby girl May 17th 2023 and performed a seamless c-section. I now live in Vero Beach, but I will continue to make the 1-hour drive to go to my OB appointments to see Dr. Zeng because theres NO ONE better. The nurse staff at both Boca and Delray are also so caring and empathetic (Saida is a sweetheart) and Carrie at the Front desk is pure joy. Thank you Dr. Zeng and team. I look at my beautiful baby girl and thank God for the medical professionals he put on my path.

I did not meet with Dr. Zeng but I did meet with Paula Glass the nurse practitioner. The entire experience was a little bizarre but the icing on the cake was when she smelled her finger after my examination… I’ve never had that happen before and I’m not sure it’s necessary.

Boca office was a little cramped and hot in the waiting room but Paula NP was great. Look forward to seeing her again

My experience at the gynecologist's office fell far short of expectations. Over the span of two years, I underwent treatments for BV, yeast infections, and, most recently, mycoplasmas. The situation escalated to the point where I was informed that I might have developed a resistance to antibiotics, which I suspect was a consequence of their prolonged and excessive treatments. What's notable is that many times, I received treatments despite lacking any symptoms. In cases where the infections were minor, my body could have naturally healed, but I was repeatedly prescribed more medications. Frustration led me to seek second and third opinions, which revealed two crucial facts. First, I learned that I didn't require treatment unless I experienced irritation, as my body was capable of self-healing and balancing for minor issues. Second, I discovered that treating mycoplasmas was unnecessary since I had no plans of becoming pregnant again, having already made the decision to complete my family. Consequently, I would strongly advise others to explore alternative medical offices. For a considerable period, I harbored suspicions that the office might have been exploiting my situation, possibly exaggerating infections to justify additional lab tests and prescriptions, all charged to my insurance.

This review is actually on the behalf of my mother Brenda Johnson. She was seen by Dr. Zeng about a week ago. After paying her $100 copay! My mother expressed to front office and the MA in the back that she was referred there by her primary doctor for a biopsy ONLY! When Dr. Zeng came in my mom again stated she was only there for a biopsy. My mom noticed that it looked like she was being prepped for a pap. Again she asked what are you doing? Dr. Zen stated to her that she was doing a pap. Of course now my mom is very upset because she already had her yearly exam. My mother stated “Dr. Zen that’s not the reason for my visit. I only came for a biopsy.” Dr. Zen actually stated “Well it’s already done”! She then had the nerve to actually ask my mother “DID YOU GO TO MEDICAL SCHOOL”? This type of response is extremely unprofessional and wasn’t called for at all! I’m unsure if this office was trying to get more money because you knew this would be a out of pocket fee, and it wouldn’t be covered. If this is normal practice of this office it’s totally unacceptable! Needless to say she’s reporting this to her primary care provider and will never return!

This review is actually on the behalf of my mother Brenda Johnson. She was seen by Dr. Zeng about a week ago. After paying her $100 copay! My mother expressed to front office and the MA in the back that she was referred there by her primary doctor for a biopsy ONLY! When Dr. Zeng came in my mom again stated she was only there for a biopsy. My mom noticed that it looked like she was being prepped for a pap. Again she asked what are you doing? Dr. Zen stated to her that she was doing a pap. Of course now my mom is very upset because she already had her yearly exam. My mother stated "Dr. Zen that's not the reason for my visit. I only came for a biopsy." Dr. Zen actually stated "Well it's already done"! She then had the nerve to actually ask my mother "DID YOU GO TO MEDICAL SCHOOL"? This type of response is extremely unprofessional and wasn't called for at all! I'm unsure if this office was trying to get more money because you knew this would be a out of pocket fee, and it wouldn't be covered. If this is normal practice of this office it's totally unacceptable! Needless to say she's reporting this to her primary care provider and will never return!

I would highly recommend dr. Zeng! She’s very thorough with her work and her patient care. She doesn’t miss anything and makes sure her patients know the next steps in order for them to have a healthy life. She’s always been there throughout my pregnancy, health issues during my pregnancy and still continues to be there for me With my newer health issues after my pregnancy. She actually cares! You can trust dr. Zeng with your health.

Billing department strikes again. During wellness visit Nurse practitioner asked "Is there anything going on", I answered so I was billed an additional service that is not covered by my insurance and Iris in the billing department refuses to remove charge even after the office was paid for correct charge by my insurance. I have to spend my time researching and appealing decision to avoid being overcharged.

I went for a free wellness visit provided by my insurance. I saw the nurse practitioner because Dr. Zeng was unavailable. They insisted on a urine test, not part of a gynecologist exam and charged me for it. Then asked if I had any questions and charged me 80.00 for the conversation without warning. I am contesting this. If I was aware of the imminent charge I would not have asked ANY questions. I will not be returning to this office.

Highly recommended. She is on top of things. Thank you, Dr Zeng.