Maricarmen Quintero's Online Review Report Card

Exente Doctora y un trato maravillo al paciente dispone de mucha paciencia

I had an appointment and I was five minutes late but was told I was past my ten minutes waiting time and had to reschedule. I told the front desk I went out to get a mask because they were taking care of other people but the front desk assistance still would not let me be seen by doctor. No consideration at all. She wasn't friendly nor had a friendly personality. I explained to her I was coming from work and left my job early she still would not accept my excuse and told me to reschedule. Very unfriendly and rude. I am not sure if I will be returning to this office. I definitely will not be referring anyone to go there. Customer Service at the Front Desk is awful. However, Dr.Quintero was absolutely wonderful my first visit.

Dr Q is very patient and kind. She works very hard to help her patients. Best rheumatologist I’ve seen!

The worst place you could ever use, I do not recommend this office at all. They don't return calls, even when you are having an emergency. Also after sent you a bunch of test with the wrong code so the insurance wasn't able to cover, they called us 1 day after our appointment to refuse to treat my mother because we use Doctor Garcia, the one that don't call you back in a middle of an emergency due to a medication prescribed by them. The staff is very rude, they don't care about the patients at all. They left my mom with Lupus without care. Shame on all of them!

Dr. Quintero is great. She listens and cares. I did leave the practice for a couple of years as I found the staff to be rude. Those people are now gone. This was when they were on Congress. The now have replaced the staff when they moved to Boynton Brach Blvd. to be nice and friendly. You won’t be disappointed all around. Go see Dr. Quintero.

I do not recommend this office at all. My GP recommended me to this practice and I tried for a week to schedule. I left 4 messages, 1 on a weds, 1 on a Friday, got a call back on Tuesday afternoon and missed the call, called back tuesday afternoon and left message, and left the 4th message Weds morning. I called my referring dr to let her know I was unsuccessful in getting an appointment and made an appointment with another dr. Within a few minutes I heard from Dr. Quintero’s secretary who was EXTREMELY RUDE. Her voicemail clearly states all calls will be returned within 24 hours. For anyone trying to schedule, be aware that it will take you quite some time to reach the rude Viviana.

I called to make an appointment because my Dr. (who is not under my insurance network, but I pay cash), recommended Dr. Quintero. I attempted to schedule an appointment but because she is not in my network, they would not accept me as a cash patient. The receptionist must of had the ability to see my bank account, evidently, and told me it would be too costly. Her response was nah ah, it’s too costly, the tests. Dr. Quintero’s practice came across as uncaring and unprofessional before I even set up the appointment. I am by no means speaking bad about the receptionist, she’s just doing her job. But, it speaks volume about Dr. Quintero.

This place is horrible, staff is rude. They treated my elderly mother horribly when she went. I made sure to have all her papers and made sure with them everything was correct before I let my mom go there and when she gets there, which is a far drive for her, they say they can’t see her and were rude about it. Horrible place! If I could give zero starts I would!

Mi experiencia con esta clínica es muy mala, según la secretaria llamada Viviana que por cierto muy grosera no entiendo como una Dra pueda trabajar con alguien que trate mal a los pacientes, apenas me dejo hablar y que no estaban cojiendo nuevos pacientes, en realidad no recomiendo ni a la Dra ni a esta clínica son extremadamentes groseros, si pudiera darles 0 se lo daría.

Dr. Quintero is a phenomenal doctor. She is smart, thorough, and caring. She makes you feel like you are in good hands.