Top Sentiments Expressed in
Top Sentiments Expressed in
Tried to call to make an appointment and the front desk people are so rude. One person answered the phone then when I explained I would like to make an appointment I was placed on hold for 15 more minutes and someone else answered the phone yelling at me. Absolutely disrespectful, I will not coming to this doctor’s office.
I had a wonderful first experience at the office. Dr. Jacob was kind and professional. His staff was friendly and efficient.
very professional and excellent staff. thank you to all. 👍
This office is a terrible practice. The first time I met the Dr. He hugged me and kissed me, which is highly was extremely INAPPROPRIATE!! Since then I’ve had multiple difficulties. 1. Referring me to doctors that’s are not in my plan 2. Not relating messages or taking accurate notes. 3. Accusing me of lying after I spoke to their office and gave them proper information.telephone records to prove it! 4. Making me go for unnecessary labs, I just had several rounds of chemo and after the trama of that I don’t like to give blood needlessly, especially if the doctor is already will be privy to the bloodwork thought of my oncologist in the hospital I just visited why does he need his own bloodwork what is he a vampire!! ZERO consideration and working with me and what I’ve been through already. The staff lies and accuses other offices of lying, like the office of eye surgeon Dr. Rosenblatt, his staff told me they tried to call dr. Marty Jacobs office on several occasions and they didn’t get a response and there was no answer - from my experience I believe them only because that’s exactly what happened to me! Plus their staff and their office was never rude and always professional! Nobody there grabbed my and kissed me!! Which by the way made me terribly uncomfortable I mean who does that!!?? I think that office staff is highly volatile and incompetent, especially the office manager. Terrible, terrible treatment and services. From beginning to end. I will be taking legal action against this office for their abusive treatment and inappropriate behavior, and lack of professional that boarder-lines if not enters completely into the area of malpractice!! let’s see if now I receive my referral to my oncologist like I asked for at the beginning of this week and they still haven’t processed and I should’ve gotten right away. When I brought that up to this office manager she told me good luck getting your referral and I quote after your bashing our office a Fishing hother is just bringing up all the mini discrepancies that has happened to me since I became the patient. Holding the referral over my head like a wand because she didn’t like what I had to say about her office and their incompetence even though the litter stated I had 30 days for her to get me this referral she threaten me real profession!!! Crazy making!! This any many more issues! Too many to address!! I would give him ZERO stars if it were an option!!
Enjoyed my new doctor he was pleasant, understanding. Happy to be his patient so very detailed takes his time no rushing
First time I was there it was a very pleasant experience. The staff and the doctor were all outstanding.
Enjoyed my new doctor he was pleasant, understanding. Happy to be his patient
Dr Jacob and his entire office are very professional, friendly, and a pleasure to deal with. Dr. Jacob is great.
Dr Jacob was great! Funny and professional. Looking forward to working together on my health care.
THE BEST experience I’ve had at a practice in my 59 years!! The staff was inviting, friendly, efficient and so calming and reassuring. I felt cared about from the moment I walked in the door. So refreshing!! Dr. Marty Jacob has a great personality, sense of humor and kindness. So organized getting my plan for care and medicine in order.
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