Ty Swartzlander's Online Review Report Card

I’m writing this review on behalf of my wife. Dr. Ty accepted her as his patient at her 32nd weeks of pregnancy. (My wife had no pregnancy related problems) Unfortunately for us, Dr. Ty had an upcoming vacation around our estimated delivery time. (Another MD. from his office was going to cover for him and that was ok for us) Around the 37th week of her pregnancy, my wife got into labor and we rushed her to the hospital. (calling Dr. Ty’s office beforehand) She went to labor moments after we arrived and hospital’s midwife attended to her delivery instead of an MD. from Dr. Ty's office. Neither right after the delivery, nor during our two days stay at hospital, again, no MD. from Dr. Ty's office nor Boca Regional hospital OBGYN Department showed and performed the needed postpartum checks on my wife. (We even discharged by hospital’s general department) After that experience, we called his office and his staff told us that the covering MD was with another patient at that time and they did not even return to us after that. During our attempts to get an answer for this mistreatment, no one at his office was able to tell us that why any doctor from the office did NOT come to perform needed postpartum checks on my wife and our newborn during our hospital stay. The most disappointing let down wasn’t even that. One week later, my wife had a huge bleeding out of nowhere and we had to rush back to the ER. Turns out, they did NOT clean her womb after delivery and because of that, big chunks of remainings were causing that unexpected dangerous bleeding. Two days after that scary experience, we visited Dr. Ty office ( he was finally be able to see us ) We told him what happened and let him know that we were very upset and disappointed. We just wanted to get a good medical care for my wife and our newborn that we paid for. But, instead, we got nothing from him and his office during and after my wife's delivery. After all, when we kindly asked for a refund (money we paid for the services but we did NOT get) we got an answer from him: " that is unfortunute but we can not do anything about it. And, if you want to sue us, it will be expensive for you." So, we didn’t get any refund or any type of compensation for their wrongdoing. All of those troubles were just in vain. I'm writing this review for letting everybody know so they will not be treated badly as we were treated. Please search your OBGYN wisely.

I’m writing this review on behalf of my wife. Dr. Ty accepted her as his patient at her 32nd weeks of pregnancy. (My wife had no pregnancy related problems) Unfortunately for us, Dr. Ty had an upcoming vacation around our estimated delivery time. (Another MD. from his office was going to cover for him and that was ok for us) Around the 37th week of her pregnancy, my wife got into labor ...

I’m writing this review on behalf of my wife. Dr. Ty accepted her as his patient at her 32nd weeks of pregnancy. (My wife had no pregnancy related problems) Unfortunately for us, Dr. Ty had an upcoming vacation around our estimated delivery time. (Another MD. from his office was going to cover for him and that was ok for us) Around the 37th week of her pregnancy, my wife got into labor and we rushed her to the hospital. (calling Dr. Ty’s office beforehand) She went to labor moments after we arrived and hospital’s midwife attended to her delivery instead of an MD. from Dr. Ty's office. Neither right after the delivery, nor during our two days stay at hospital, again, no MD. from Dr. Ty's office nor Boca Regional hospital OBGYN Department showed and performed the needed postpartum checks on my wife. (We even discharged by hospital’s general department) After that experience, we called his office and his staff told us that the covering MD was with another patient at that time and they did not even return to us after that. During our attempts to get an answer for this mistreatment, no one at his office was able to tell us that why any doctor from the office did NOT come to perform needed postpartum checks on my wife and our newborn during our hospital stay. The most disappointing let down wasn’t even that. One week later, my wife had a huge bleeding out of nowhere and we had to rush back to the ER. Turns out, they did NOT clean her womb after delivery and because of that, big chunks of remainings were causing that unexpected dangerous bleeding. Two days after that scary experience, we visited Dr. Ty office ( he was finally be able to see us ) We told him what happened and let him know that we were very upset and disappointed. We just wanted to get a good medical care for my wife and our newborn that we paid for. But, instead, we got nothing from him and his office during and after my wife's delivery. After all, when we kindly asked for a refund (money we paid for the services but we did NOT get) we got an answer from him: " that is unfortunute but we can not do anything about it. And, if you want to sue us, it will be expensive for you." So, we didn’t get any refund or any type of compensation for their wrongdoing. All of those troubles were just in vain. I'm writing this review for letting everybody know so they will not be treated badly as we were treated. Please search your OBGYN wisely.

Do not let this office and other reviews fool you! Everything seems great on the surface until you actually are a patient. First of all, they never answer their phones. Even the busiest of offices at least answer and will put you on hold. At this office, the phone just rings and rings until it finally goes to voicemail. What if there was an emergency? If you can get beyond this, here is the next ...

Dr. Swartzlander delivered my baby girl and took care of me during my pregnancy and it was the best care! My husband and I were very happy with him and office staff amazing as well. I will highly recommend him to anyone.

He helped me get pregnant and delivered my firstborn. The whole staff is friendly and gives off a good vibe. He really cares about his patients and makes it a priority to listen to you and make you feel comfortable. Never a huge wait time always in and out. I would recommend him and his staff to everyone.

My only regret was not finding Dr. Swartzlander and his incredible team at Boca Babes OBGYN earlier. I first starting seeing him as a patient at the start of my pregnancy with my second baby. Even after having had bad experiences with my prior OB, I struggled with the decision to switch OBs. Before meeting Dr. Swartzlander I had already met another OB and was planning on meeting at least one more before making a decision. From the moment I walked through their door and met Dr. Swartzlander and his team, I left his office feeling at home and knew I had found my new OB. I felt very comfortable, relaxed, and knew I was in caring and very capable hands. Every one in his office was extremely kind, patient, and professional. I looked forward to each appointment. He was extremely knowledgeable and provided great advice. He never seemed rushed and always happily explained things using terms I could understand. His office valued punctuality. Out of all the appointments I had during my pregnancy with my second baby, I was almost always seen within 5 minutes of my appointment time. Most of the time I was actually seen a little early. Whenever I called with a question or concern, my call was returned in a timely fashion. His office was outstanding every step of the way. Labor and delivery with my second baby went smoother than I ever could have dreamed. It was a beautiful experience. I am forever grateful to him and his team for providing me with such excellent care. I strongly recommend Dr. Swartzlander.

My only regret was not finding Dr. Swartzlander and his incredible team at Boca Babes OBGYN earlier. I first starting seeing him as a patient at the start of my pregnancy with my second baby. Even after having had bad experiences with my prior OB, I struggled with the decision to switch OBs. Before meeting Dr. Swartzlander I had already met another OB and was planning on meeting at least one more before making a decision. From the moment I walked through their door and met Dr. Swartzlander and his team, I left his office feeling at home and knew I had found my new OB. I felt very comfortable, relaxed, and knew I was in caring and very capable hands. Every one in his office was extremely kind, patient, and professional. I looked forward to each appointment. He was extremely knowledgeable and provided great advice. He never seemed rushed and always happily explained things using terms I could understand. His office valued punctuality. Out of all the appointments I had during my pregnancy with my second baby, I was almost always seen within 5 minutes of my appointment time. Most of the time I was actually seen a little early. Whenever I called with a question or concern, my call was returned in a timely fashion. His office was outstanding every step of the way. Labor and delivery with my second baby went smoother than I ever could have dreamed. It was a beautiful experience. I am forever grateful to him and his team for providing me with such excellent care. I strongly recommend Dr. Swartzlander.

Excellent doctor with staff to match !

Healthy delivery of my baby boy. However, they refused to fax or email me my own medical records. If you want your records, you must pick up in person and pay $1 for the first 20 pages. I also experienced several 20-30 minute wait times during appointments. Staff is effusively apologetic, then no results. Hugely poor impression of office competence.