Bradenton Oaks's Online Review Report Card

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Very unorganized, dirty and understaffed place. Please don't bring your loved one there.

We moved my mom in about 8 months ago. It was difficult and heartbreaking. By October, we we on the verge of moving her out, from the strain of changing managers and owners. We had not had an easy time with the former managers. My brother spoke to the new people at their corporate office and told us all that he felt like things were improving. I am so glad we held on! My mom is doing better than we ever had hoped for! Wanda and Ferrah are so good to her. The whole group of care staff just love on her. She always looks happy, clean, healthy and calm. I am so glad we decided to keep mom there. Thank you for genuinely caring for and loving my mother. It is obvious when I go in, this group of people really love the patients they are caring for.

I went to check out what this place had to offer. Took a tour with Michele Postell. She was very kind and helpful and it was very informative. There have been complaints in the past about this place but it’s my understanding that they are revamping everything including staff to make a better and more comfortable space for our loved ones to feel at home. Considering putting a loved one in a home is a delicate and difficult decision. I am very glad I took the tour and highly suggest that you reach out to Michele if you are looking for someone who actually cares to help you in what is probably one of the hardest and most overwhelming times is your life.

DO NOT LEAVE YOUR LOVED ONE HERE! I got mine out! They were always understaffed, medications were mismanaged ( often went missing or not given). The staff & management was neglectful & abusive. The place was filthy. There was no security at the tower. Anyone from the street could just walk in or they locked the front doors so emergency personnel could not get in to rescue residents in case of emergency. The Fire Dept forces them to unlock the door. They didn’t want to pay staff to man the front desk in the lobby. The call necklaces very often went unanswered. They lock the main floor resident bathrooms except at meal times because they dont feel like cleaning them causing many residents to have accidents. They are forced to go all the way from the common areas to on the 1st floor or the courtyard up the elevators down the halls & to their own apartments to use a bathroom. They get angry at residents if they need help cleaning up in the bathroom. The food is horrendous. I imagine that Prison food is better that what they serve. For over a year their bus was ‘broken’ & the residents were never taken on any outings. They get no exercise. I few times I saw 1 resident in a wheelchair playing Wi bowling in the back room. They consider that a group exercise class. They building & apts are filthy. They do empty the trash daily. Other that that they surface clean (not disinfect) the bathroom & kitchen counter & run a dirty mop over the floor once a week. We had to clean our apt ourselves. The staff fight with each other in front of residents. Yell at, shame & hide from residents so they don't have to work. They have had been reported to the state for abuse & neglect.

This place needs to be shut down! They don't care what happens to your loved ones. Get your female loved ones out of here before something happens to your loved one like something happen to mine!

This facility neglects and abuses it's residents. They Loose (steal) their medications & personal property. They claim to be giving them medications that they are not then refuse to provide the residents with a list of their own meds. They are chronically understaffed. Residents often wonder around searching for someone to help them. i have seen several aides hiding in the cafe between meal times so they can chat on their cell phones. Aides have even been know to nap while on duty. I've overheard aides tell residents that they are 'bothering them' because they are chatting with each other. The call buttons they give the residents to wear around their necks are useless because the staff completely ignores them & never responds when called. The housekeeping is a joke. The food if horrible. It's all processed, frozen & out of cans. The refuse to transport them to medical appointments.

Unprofessional corporate leader Gloria brought up my deceased mom wrong dor that never have supplies all the ed care about is the flowers outside .Mc area. Verses all other areasis full .turning off resident toilets so they cant use it is un acceptable.and a lot of coverung things up thats all made up about this place by the ed that doesn't know anything about ALD at all

Terrible place. We look out for a woman from our church there and we have had to advocate for her multiple times. You can never get a hold of anyone there in management to talk to and on several occasions they didn't notify us when she fell and had to go to the hospital. The only way I find out is from the hospital when she is to be discharged. If I could find a number for the state to come in and investigate I would.

This facility truly goes above and beyond for their residents and their families. I would highly recommend this facility to anyone!